My experience includes technical and functional expertise. This combines communication, interior planning, photo documentation, flyers, banners, conflict management, inventory control, policy compliance, quality assurance and asset security. My prior work environments include hazardous/corrosive, warehouse, aircraft hangar as well as office settings. (Technical Order Print and Distribution)
??Supervised staff as a Tech Order Distribution Officer for the 2nd largest database in the AMC.
??Provided leadership, direction and technical guidance to ensure quality service for aircraft functions.
??Worked in diverse multicultural managed organization worldwide.?
??Been responsible for programs with complex technical scope and a staff of 140 personnel.?
??Demonstrated client orientation and the ability to deal effectively with client issues.
??Prepared technical reconciliation reports and end result data compilation.?
??Consistently shown the willingness and ability to quickly diagnosis and solve problems.
Professional Work Experience
Designs by Helaire - Houston, TX - November 2015 to Present
Photography, Graphic Design, Editing and Interior Design,
Created flyers, business cards and banners for a company's marketing campaign. Designed and decorated interior office space for customer comfort.
Problem solving, time management, Photoshop, light AutoCAD reference and network coordination.
Asset Control and Management Consultant Apex Systems
3D Mapping and GPS Coordination?Responsible and Accountable for:???Monitors and operates mobile 3D mapping equipment and all attachments. ??Identifies system malfunctions and reports root causes.???Assists in management of team member locations and collection efforts.???Logistical movement of asset transit across state lines.
Full-Time College Student Drafting and Design ITT Technical Institute; Little Rock, Arkansas
Areas of Study:
Auto CAD and BIM; Problem Solving Theory; Business/Project Management
Quality Assurance Technical Order Distribution Officer USAF; Little Rock, Arkansas
February 2015 to Oct 2015
December 2013 to January 2015
November 2011 to November 2013
Briefed wing leadership on the roles and functions currently operating under my supervision. Communicated with shop leads to verify photographed information requiring time sensitive maintenance requests and documentation. Trained 140 Technical Order Distribution Associates daily through on the job training. Technical drawing review and procurement. Identified problems, resolved and submitted photo documentation reports daily for even flow production. Searched the ETIMS for expected date of arrival and submitted appropriate justification. Analyzed Air Force Instructions (AFIs) and Department of Defense (DoD) policies for correct graphics and up to date information.
Servicing Technical Data Supervisor of Aircraft Structures?USAF; Little Rock, Arkansas November 1998 to October 2011
Performed daily analysis of technical order program, which led to the discovery, and correction of over 200 errors in the information data system. Supervised the aircraft structural integrity program monitoring the health of 50 assigned assets through photo documentation and maintenance. Direction enabled the completion of 500 compliance inspections reducing the unit error rate by 25%. Developed and implemented a plan coordinating with the Air Force technical order functional support teams uploading digital images to resolve 1400+ system data discrepancies resulting in an overall “Outstanding” rating from the Maintenance Standardization and Evaluation Program.
MS Word / MS Excel / MS PowerPoint / CAMSGUI / ETIMS / Office Print Equipment / Photoshop / Photo Software
Airman Leadership School BAFB, LA Aug 2005 Sep 2008?Leadership and Management: theories, techniques, and practical application of leadership/followership; supervision; management; problem solving; concepts of human behavior; effective counseling techniques; evaluation of enlisted personnel; and current social issues. Managerial Communications: Principles of oral/written communications for airmen, theories/concepts of communications, factors influencing communication process, speaking techniques; oral presentations and principles of effective writing. Total Quality Management: total quality approach to management, seven-step continuous improvement process; quality environment, tools, metrics, effective team building concepts.