JL Howard

Freelance Hardware Repair Freelancer & Help Desk Freelancer

Location:Wilkes Barre, Pennsylvania, United States
2 Skills
A self motivated team player seeking to apply and expand my technical skill set and knowledge by making a positive contribution to a reputable organization
MS Office MS Excel MS Word MS Power Point
Remedy Printer Maintenance Problem Solving Forklift Operation
Shipping/Receiving Customer Service Office Operations MS Outlook
Python Programming Visual Basic Data Entry Virtual LAN/WAN Setup
Linux Administration Windows Administration Microeconomics Laptop Maintenance
MySQL/HeidiSQL MySQL Security Windows Server Administration Ubuntu/Linux O.S.

Exceptionally well organized; Easily adapt to work as a team player or on individualized work. Strong work ethic and willingness to work hard to achieve employed objectives.
I have been the Vice-president, President, and now the C.O.O. of a Non-Profit Organization known as the Dun-Underground.
I have also done volunteer work at Feed-A-Friend, ITT-Tech, and Griffin Pond Animal Shelter.
ITT Technical Institute – Dunmore, PA Graduated: March 2012
Achieved an Associates in Specialized Technology Degree – Computer Networking Specialist

Aerotek, Pittston, Pa 12/2014 - 03/2015
General Clerk III (Maximus) - Contractor (Data Entry for HealthCare.gov)

Insight Global, Scranton, Pa 05/2014 - 07/2014
Field Service Technician (HP-Hewlett Packard)(Worked on Laptops, Desktops, Tablets, and Printers)

Atos, Clark Summit, Pa 06/2013 - 03/2014
Level 2 Help Desk (MetLife)(remote fix, Remote Virus Removal, Outlook and Blackberry Team)

C3I, Inc., Pittston, Pa 04/2012 - 06/2013
Hardware Technician (Worked on laptops/netbooks, routers, printers, and IPads)

Contemporary Staffing, Clarks Summit, Pa 02/2011 - 04/2011
Office Personnel, Data Entry (Vantagen)

Domino’s Pizza, Scranton, Pa 11/2008 - 06/2009
Delivery Driver/Insider/Customer Service

BAE Systems, Jessup, Pa 03/2008 - 11/2008
Ticket Operation Specialist
Data Entry, Filing, Distribution of work, Printer maintenance

Fastenal, Olyphant, Pa 02/2008 - 05/2008 Forklift Operator/Sorting/Packing/Shipping/Recieving
SHS Staffing Solutions, Scranton, Pa 06/2006 - 12/2007
Office Coordinator, Staffing Coordinator, Stand-in Branch Manager
Data Entry, Filing, Interviewing Process, Exit Interviews
Orientation Procedures, Drug Testing, Placement of Personnel, Direct Customer Contact
Skills (2) Rating
Hardware Repair
Help Desk