Brenda Ramirez

Freelance Admin Support Freelancer & Data Entry Freelancer

Location:Upland, California, United States
2 Skills
Brenda Ramirez
824 Raymond St.
Upland, CA 91786
(623) 202-8013

Objective: To continue to grow and apply the skills that I have gained through my experience in Customer Service, Sales and the Medical Field.

Employment Experience

Language Line Inc.
Spanish Medical Interpreter
Upland, Ca
February 2011 to October 2015

I worked for two years as a Customer Service Spanish Interpreter. I was asked to train as a Medical Spanish Interpreter due to my background in the Medical field. I interpreted over the phone as a Medical Interpreter for all Specialties for the second 2 years with the company. Certified as an Spanish Interpreter thru Language Line after over 1000 hours of interpreting.

Best Buy
Lead Sales Operator
#485 Goodyear, Arizona.
August 1, 2008 to October 2010

Phone sales and then Home Theater Sales Rep.

Westside Internal Medicine
Referral Coordinator/Front Office Specialist
Surprise, Arizona
11-2007 to 12-2008

I was hired as a Front Office Specialist in an office with three Doctors. My duties were to check in and checkout patients, answer phones, make appointments and verify insurance coverage. Because of my knowledge and my take charge attitude I was also expected to coach and train front office team members. I was promoted to Referral Coordinator within 6 months. I verified insurance coverage, dealt with insurance companies advocating for the patient’s medical benefits. Made appointments for specialized testing and followed thru with patients to meet their needs.

Core Institute
Front Office
Sun City West, Arizona
04-2007 to 10-2007

I was hired as a Front Office Receptionist for a six Doctor Practice. My daily responsibilities were checking in and checking out about 200 patients a day, and made appointments for follow ups and physical therapy appointments. I also verified medical insurance coverage for patients. Because of my experience as a Special Needs Health Aid I was able to work closely with the doctors and elderly patients.

Tungland Group
Special Needs Health Aid
Phoenix, Arizona
10-2006 to 04-2007

I trained for about 6 months to become a Special Needs Health Aid. I started working with a 5 year old girl with Down’s Syndrome. She came to me and was not vocalizing nor was she potty trained. I worked very hard with her and as the time went on I noticed she had traits of Autism. I spoke to mom about it and she took her to a specialist which in turn diagnosed her with Autism. By the end of my time with her, she was starting to use the facilities on her own, her behavior at school had improved and she was communicating by Sign Language.


High School
William Workman High

Chaffey Community College

Special Skills

• Bilingual Spanish/English
• Microsoft Programs
• Great People/Sales Skills
Skills (2) Rating
Admin Support
Data Entry