Money Management International, SUGARLAND, Texas
Consultant, Proposal and Contract Writer
Apr 15, 2008 - Sep 28, 2015
Created debt management plans, spending plans, or budgets to assist clients to meet financial goals
Drafted proposals and contracts to creditors to determine favorable terms for clients
Completed necessary logs and reports
Drafted documents such as financial document summaries, income projections as well as prepared written documents to establish contracts with or communicate financial recommendations to clients.
Consulted with clients on long term financial goals
Burnett Staffing-TXU Energy, SUGARLAND, Texas
Virtual Supervisor and Manager
Jun 01, 2004 - Mar 28, 2008
Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Implemented corporate or departmental policies, procedures, and service standards in conjunction with management.
Evaluated employees' job performance and conformance to regulations and recommend appropriate personnel action.
Reviewed records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Complied with all agency policies and procedures, including but not limited to applicable security and safety rules, regulations and standards marginal job functions.
Provided clients with referrals for help with their bill if they recieved foodstamps, medicaid and tanif.
Assisted with enrollments, credit calls, collection calls, and collection calls.
Technical support, web support and e-support