Hands-on, task focused professional with strong communication skills. Maintains and ensures patient privacy and confidentiality.
? Proficient in Microsoft Word and Excel; Typing Speed: 35 WPM.
? Fully capable of organizing large number of records and documents.
? Manages time and prioritizes duties in fast-paced, multi-task environments.
Medical Billing ? Medical Office ? Medical Administrative ? Patient Registration ? Medical Terminology
Medical Records Management for the Billing Specialist
Medical Practice Management Systems ? Introduction to CPT, ICD-9-CM, and ICD-10-CM Coding
Charge Entry ? Payment Posting ? Denials ? Appeals ? Referrals ? Accounts Receivable
Greenway ? Electronic Medical Records (EMR) ? Electronic Health Records (EHR)
Insurance Verification ? Reimbursement Systems ? Medical Basics and Healthcare Claim Cycle
Healthcare Payers ? Managed Care (HMO, PPO, and POS)
Medicare / Medicaid Government Payers ? Third Party Payers
HIPAA Compliance ? Medical Charts ? Basic Anatomy & Physiology ? Healthcare Settings
Computer Systems and Software Applications for the Medical Office
Ultimate Medical Academy
Associate of Science in Health Science Degree, 2015
Diploma ¦ Medical Office and Billing Specialist, 2015
PROFESSIONAL WORK EXPERIENCE
MediSolutions, Inc. | Burlington, NC 09/2015-Present
? Provide superior customer service and quality home care
? Focus on managing coordination of client services and emergent scheduling issues
? Manage Client Services Manager caseload while proactively growing it
? Build lasting relationships with clients, referral sources, payers and community organizations
? Develop strong, communicative relationships with the team
? Maintain effective fiscal management of caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
? Managed and overseen to provide supervision and support to field employees.
? Prepare and submit claims to insurance companies electronically and by paper
? Oversaw the day-to-day processing of payroll for employees, including review of timesheets
? Interview and hired on employees
? PCA fill in when CAN or PCA called out
Cole Park Veterinary Hospital Chapel ¦ Hill, NC 10/2014 – 04/2015
? Conducted clinical work under the supervision of a licensed veterinarian.
? Administered and monitored anesthesia and assisted during operations.
? Took radiographs, recorded animals’ case histories, and provided specialized care.
Elon Animal Hospital ¦ Elon, NC 09/2012 – 10/2014
? Answered calls and provided information; filed and maintained records.
? Scheduled appointments and updated calendars; performed administrative support tasks.
Mebane Pet Clinic ¦ Mebane, NC 01/2007 – 08/2012
? Collected and analyzed samples; documented animal conditions.
? Fed and cared for animals and maintained supplies, equipment, and records.
Ultimate Canine ¦ Graham, NC 01/2002 – 12/2006
Veterinary Technician / Groomer
? Provided care by determining animal requirements; scheduled appointments and discussed pet condition.
? Performed animal grooming duties such as washing, brushing, clipping, and trimming coats.