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Samantha Rogers

Freelance Advertising Videographer & Videographer

Location:Glasgow, Glasgow City, United Kingdom
2 Skills
Samantha Rogers
#: 0778 479 9391 (Alternative 0759 844 6339)

I am a positive, outgoing and self-motivated person who enjoys a challenge. Being driven has always helped me create long lasting relationships with colleagues as well as clients and with my love for technology I enjoy finding smart and cost effective ways to reach any target. I always take pride in the work I do and in completing tasks big or small to a high standard.

Customer Service Advisor - Impact Results, September 2015 - Current
• Assisted the customers of large, international clients such as Urban Outfitters, Anthropologie, Trespass and Gilbarco-Veeder-Root
• Tasks included enhancing customer experience, engineer call-outs, order processing and membership services
• Worked for a wide array of clients from retail to housing associations
•Used various CRM systems to assist and manage customers

Ad Hoc Freelance Copywriter - ServeOnly, May 2015 - August
• Produced content for ServeOnly website and several business clients
• Wrote product descriptions for clients online stores
• Created online content for website articles

Digital Marketing Intern - We Love Weddings Abroad (WLWA) February 2015 - August
• Managed their entire social media presence
• Filmed, edited and presented WLWA with files from wedding fairs to be used on their website
• Assisted with online content creation by writing articles, blogging, updating social media
•SEO optimised all online content and p resented new and interesting marketing strategies to WLWA on how they might reach out to their target audience

Marketing Assistant - Selective Recruitment September 2014 – September 2015
•Assisted at Corporate Events such as Cirse and the All-Energy 2015 Renewables Conference
• Interacted with attendees in a friendly and helpful manor and helped the team running events with any venue related queries
• Registered and checked in important attendees
• Helped prepare before events by creating flyers and packaging goodie bags

Marketing & Sales Assistant - Spaced360 February 2014 – November
• Top Sales person in the UK in my first month
• Successfully met stretch targets regularly
• Interacted with customers on a face-to-face level
• Created Social Media marketing that lead people to our shop, increasing sales

Customer Service & Sales - Tele2 January 2011-August 2012
• Assisted customers over the phone with any queries they would have with regards to their phone contracts
• Analysed their usage and presented them with the most cost effective solutions or potential upgrades that would lead to sales
• Met targets and received bonus incentives

Glasgow Caledonian University – Bachelors Degree in Media and Communications 2012-2015

SHAW Academy - Certificate in Social Media Marketing and Brand Management
Currently obtaining an SVQ in Customer Service, Level 3

Special Skills
SEO Optimization
Accomplished video producer
Proficient editor on Final Cut Pro X
Proficient photo editing skills
Competent on both Mac and PC
Highly adept in Word, Excel and Power Point
Experienced in various CMS
Fluent in Swedish (can understand Norwegian and Danish)
Holder of Swedish and American passports

Nicola Murray, WLWA:
Garry Walker, Impact Results:
Linda Stewart, Selective Recruitment: