CHRYSTIANE CRUZ BAGHAEI
A rewarding and challenging position as a successful employee and valuable asset to your organization, providing competent, comprehensive customer service while facilitating productivity in a team setting
SUMMARY OF ACHIEVEMENTS & QUALIFICATIONS
• Graduate of Vera Cruz High School, 1998
• Established and maintained good working relationships with customers and clients
• Strong background in communication, advertising, and staff coordination
• Excellent communication and people skills as evidenced by feedback
• Extensive Experience in customer relations
Mirage Tile and Grout Restoration, Los Angeles, California
Business owner/Company Manager, April 2013 - January 2016
Appointment scheduling, management of business inventory, Hiring of personnel. Maintain an integral part of the sales force of the company. Built productive relationships between customers and staff. Managed deposits. Collecting and managing finances. Exposure to wide customer demographic. Education and training of various equipment. Extensive exposure to client grievances. Working in conjunction with various vendors.
Colorida Model Agency and Production, Recife, Brazil
Chief Executive Officer, January 2007 - December 2010
Model Agency Owner, Producing events for corporations, organizing and managing weekly company sales meetings, collecting and managing finances. Galvanized teams to work together toward a common purpose. Overseeing and ordering merchandise. Hiring personnel for films, and producing various television material. Highest yielding company in vicinity. Acted as a liaison between multiple agencies in order to ensure highest quality service, customer satisfaction, and profitability.
Urso Films, Recife, Brazil
Producer Director/Casting Director, September 2003 - December 2006
Coordination of film crew, production of documentaries, films, and commercials for various companies. Worked directly with representatives from various corporations to maintain an integral part of the advertisement of the company. Leader in productivity. Scouting of locations for multiple shoots. Management of budget during filming. Conduct casting auditions, Consistently maintained high ranking performance and working extensive hours.
Level Advertising, Recife, Brazil
Project Manager, March 2000 - August 2003
Campaign Presentation. Built productive relationships between agency and clients. Extensive exposure to customer grievances, personal development of customer complaint management system. Unwavering commitment to client satisfaction. Negotiating with suppliers for monetary profit.
Bilingual - fluent in English and Portuguese
Vera Cruz High School, Recife, Brazil
High School Diploma, 1998
Universidade Salgado de Oliveira - Major Communications - 2003
Santa Barbara City College - Major Film and Production - 2011 - 2012
Poly language School - Los Angeles, CA - 2013