Sree

Freelance Business Plan Writer & Business Writer

72
Location:United States
Profile:https://www.freelanced.com/sree098291
0
Kudos
5.0
2 Skills
$40
Rate/Hr
PROFESSIONAL SUMMARY
• Having 6+ years of IT experience as business analyst , compliance business analyst and Quality Assurance
• Experience in Supply Chain Management, Retail and Banking/Finance domain
• Experience working with project stakeholders, managers, developers, system architects and quality analysts to understand project requirements and specifications for new applications as well as re-engineering the existing applications
• Proficient in authoring Business Requirement Documents (BRD), System Requirement Specifications (SRS), Functional Specification Documents (FSD), and defining project plans
• Experience in facilitating JAD sessions to gather requirements using interviews, workshops, and surveys.
• Expertise in have a good knowledge of Agile, Waterfall, Scrum, RUP software development methodology
• Proficient in using UML tools to create Activity diagrams, Use Case diagrams, Class diagrams and Sequence diagrams using Visio.
• Experience in conducting Gap Analysis, Risk analysis and Cost/Benefit analysis.
• Prepared various kinds of Dashboards, Work Flow Diagrams and User Manuals
• Worked in all stages of SDLC (Software Development Life Cycle) projects which includes Requirement capture, Analysis, Functional studies, Design, Coding, Application maintenance and testing
• Proficient in translating requirements into test cases
• Excellent knowledge of testing methodologies such as User Acceptance Testing (UAT),Black box, White box, smoke, unit testing, Regression and integration testing
• Excellent analytical and logical skills with the ability to adapt to new environment and meet stringent deadlines
• Strong written and verbal communication skills
• Communicated through chat/video chat with off shore development team and managed the team
• Self-motivated and quick learner of new concepts and technologies
• Ability to determine causes of operating errors and decide what to do about it.
• Ability to conduct tests and inspections of products, services, and processes to evaluate quality or performance
• Writing SQL queries in Microsoft SQL Server to procure test data and perform database testing using SQL queries
• Prepare standard operating procedure manuals and training programs
• Train managers and end users on use of forms, reports, procedures according to organizational policy and keep stakeholders informed with work progress
• Involved in Retail domain and participated Technology conference for software marketing
• Prepare video demo and training session
• Knowledge of QTP Testing Tool, Quality Center(QC)
• Certification program – Java programming with ITIL framework

WORKING EXPERIENCE

Company Name : EA-Link System
Location : Kuala Lumpur, Malaysia
Designation : Software Developer
Industry : Malaysian Income Tax / Financial Services
Date of Join : December 2007 - August 2008

Company Name : Biforst Technology Sdn. Bhd
Location : Kuala Lumpur, Malaysia
Designation : Business Analyst, Project Lead & Manual Tester
Industry : Logistics
Date of Join : September 2008 – November 2010

Company Name : Emerio (Malaysia) Sdn. Bhd.
Location : Kuala Lumpur, Malaysia
Designation : Compliance Business Analyst
Industry : IT / Banking / Financial Services
Date of Join : November 2010 – January 2012

Company Name : Apex Technologies
Location : Minneapolis, USA
Designation : Business Analyst
Industry : Banking / Financial Services / Security (Smartcard)
Date of Join : July 2015 - Current

EDUCATIONAL QUALIFICATION

BACHELOR OF TECHNOLOGY: INFORMATION TECHNOLOGY
Anna University-Chennai, India
2003-2007
FIRST CLASS

TECHNICAL PROFICIENCY

Programming Language C#, Ruby
Scripting Languages HTML, XML, CSS
Process Concept Agile process Model, ALM 12.0
Databases MS SQL Server 2005, 2008, 2010
Reporting Tools SQL Reporting Services (SSRS)
Analysis and Design Structured and Object Oriented Methodology
Tools Rational Rose, Visio
Platforms Windows 8 / 7 / XP / 2003 / 2005 / 2008
Semantic Technology Ontology using protege
Domain Knowledge Logistics, Banking, Financial
MS Office Word, Excel, PowerPoint, Visio, Project
Software Captivate, Adobe Media Encoder
Testing tools QTP, ALM 12.0


PROJECT DETAILS JULY 2015 – CURRENT

Project : Consolidation and Transition project
Client : Wells Fargo
Role : Business Analyst
Domain : Banking / Financial Services / Security (Smartcard)

Description: This project is about consolidation smartcard application by introduction with new technology to improvise the logical access, physical access and remote access. Created programming workbook where it allows card reader, panel information, integrator, building, area, access to be accessed electronically. Enhancement of current application to eliminate blanks, missing data and create process flow to validate the process flow.

Responsibilities
• Involved in the application consolidation
• Liaised between client managers (Application and ISA) and Transitions Teams.
• Understand how applications software interface with each other
• Developed AS-IS and TO-BE business process flow
• Studied the security measurement used by each application.
• Identified non-compliance issues and gaps per application before the transition.
• Assisted the information security function in developing and maintaining the security and risk management program, including a risk analysis process
• Ensured issues are identified, tracked, reported on and resolved in a timely manner.
• Communicated through chat/video chat with all over branches
• Applied project standards
• Identified needs and evaluate alternative business solutions with project management
• Suggested areas for improvement in internal processes along with possible solutions
• Prepared and performed compliance and audit session
• Prepared video demo and training session
• Conducted Peer Review
• Prepared reports and status for by Client.
• Performed regression testing with QA team

PROJECT DETAILS NOVEMBER 2010 – JANUARY 2012

Project : ISA Consolidation and Transition project
Client : Citigroup
Role : Compliance Business Analyst
Domain : Banking / Financial Services

Description: This project is about migration of id management support from In country ISAs to COEs or fulfillment center. The transitions are to implement information security policies and procedures of ISA (Information Security Administration) and global transition across Citigroup to the designated Centre of Excellence (CoE).

Responsibilities
• Involved in the transition of applications software across Citigroup to the designated Centre of Excellence (CoE).
• Liaised between client managers (Application and ISA) and Transitions Teams.
• Understand how applications software interface with each other
• Compiled information for Taiwan, Singapore and Australia applications software for transition.
• Developed AS-IS and TO-BE business process flow
• Studied the security measurement used by each application.
• Identified non-compliance issues and gaps per application before the transition.
• Assisted the information security function in developing and maintaining the security and risk management program, including a risk analysis process
• Ensured issues are identified, tracked, reported on and resolved in a timely manner.
• Communicated through chat/video chat with all over Asia pacific branches
• Applied project standards
• Identified needs and evaluate alternative business solutions with project management
• Suggested areas for improvement in internal processes along with possible solutions
• Conducted Peer Review
• Prepared reports and status for by Client.

PROJECT DETAILS SEPTEMBER 2008 – NOVEMBER 2010

Project : Warehouse management system
Client : Permanis (PEPSI), Malaysia
Role : Business Analyst, Project Lead & Manual Tester
Domain : Logistics

Description: Warehouse management system is the one which combines stock allocation and Dynamic route planning (DRP) where DRP will optimize trucks for the bunch of orders. It will suggest with minimum truck allocation with maximum orders capacity. Stock manager will check the allocation for a particular customer and allocate the orders to the suggested truck after all consideration of factors.

Responsibilities
• Lead Joint Application Development (JAD) sessions with functional users to understand the current business processes and to develop requirement for future business processes
• Developed AS-IS and TO-BE business process flow
• Involved in gap analysis workshops to facilitate the proper requirements strategy and defined existing business process (BPM-Business Process Modeling) and identified the gap (Gap Analysis) between the existing and improved business process.
• Communicated through chat/video chat with off shore development team
• Created use cases, process flow models, data flow diagrams and logical flow various integrations
• Prepared diagrams using Rational Rose and developed test plans, test cases to analyze and match results.
• Assigned the tasks to the developers, monitored the tasks and prepared the tracker report
• Release Management - Prepared Monthly Release Schedule, Release Notes and Release Summary
• Created UAT test strategies, including regression and testing scenarios and test plans, managed testing, defect reporting and change requests
• Assisted Quality Assurance (QA) Analysts in creation of various tests, developing, maintaining test plans, detailed test cases, executing tests cases, validating test results, logging defects, tracking defects
• Followed the Agile methodology during the entire SDLC
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
• Involved in retail domain and participated Technology conference for software marketing

Project : Transport-Hub Virtual Logistics Hub
Client : Biforst Logistics, Malaysia
Role : Business Analyst, Project Lead & Manual Tester
Domain : Logistics

Description: I-Logistics is the web portal handling many applications such as Order Management System (OMS), CRM (Customer Relationship management), FMS (Freight management system), GPS, EKMS etc. incorporated with MIMOS Technology Malaysia. OMS is developed in c# with asp.net using semantic technology. The main objective of this product is to create the orders, manage the orders, tracking the orders and reporting system including VRP (Vehicle Resource planning) the scope of the VRP are to Propose the optimize vehicle for an order and Load re-plan for dependent order. It is used to monitor online processing of the orders and transportation from provider to the Client. It is completely online process which gives a great & efficient process free to complete the task to Logistics provider.

Responsibilities
• Involved in requirements gathering with stakeholders and prepared the system design documents
• Prepared the flow of the system and Business Requirement Documents
• Lead Joint Application Development (JAD) sessions with functional users to understand the current business processes and to develop requirement for future business processes
• Developed AS-IS and TO-BE business process flow
• Communicated through chat/video chat with off shore development team and managed the team
• Provide support for queries from Business team and Technical team
• Performed Gap Analysis to understand the issues of current Content Management system and to evaluate the benefits of proposed Content Management system
• Designed different types of forms and reports in the form of graphs and diagrams
• Involved in daily scrum meeting and agile process
• Involved in development process and track the progress
• Prepared test plan and test cases.
• Conducted Unit testing and Integration testing
• Involved in retail domain and participated Technology conference for software marketing
• Provided training to the customer end and prepare User Requirement document.

Project : Vehicle Resource planning
Client : Biforst - Mimos, Malaysia
Role : Ontology developer & Tester
Domain : Logistics

Description: Vehicle resource planning is the process of truck allocation in Order Management System. The ontology is created by using several source called Protege and etc. The VRP is created by using Semantics Technology where it creates triples so that it can be used as model based driven system. Triples are created as such where all criteria’s and factors are related in forms of triples.

Responsibilities
• Involved in requirements gathering
• Prepared the system flow and design documents
• Created ontology using Protege

Project : Order Management System (OMS)
Client : Biforst Logistics, Malaysia
Role : Business Analyst, Project Lead & Manual Tester
Domain : Logistics

Description: The main objective of OMS is to control the operation of truck. This project involves an integration work between Truck management system and GPS. The truck allocation is done according to the updated GPS location which will be monitored and updated by staff 24/7. This system also manages driver details along with their time management and what type of load that the trucks are capable to carry and its compatibility. All the devices are communicated through GSM.

Responsibilities
• Involved in requirements gathering and prepared the system design documents
• Lead Joint Application Development (JAD) sessions with functional users to understand the current business processes and to develop requirement for future business processes
• Developed AS-IS and TO-BE business process flow
• Prepared the system flow and Business Requirement Documents
• Assigned the tasks to the developers, monitored the tasks and prepared the tracker report
• Provided SQL queries over the data base
• Release Management - Prepare Monthly Release Schedule, Release Notes and Release Summary
• Provided trainings for end users and managers with appropriate documents
• Conducted Unit testing and Integration testing
• Involved in On-site manual testing with the system
• Involved in retail domain and participated Retail trade show for software marketing
• Provided training to the customer end and prepare User Requirement document.

Project : EKMS
Client : MIMOS, Malaysia
Role : Business Analyst & Manual Tester
Domain : Logistics

Description: Enterprise Knowledge Management System (EKMS) Widget Template Installer is based on Windows Presentation Foundation (WPF). EKMS widget template installer is designed to create widget to provide information at a glance. Display relevant information to the user without requiring them to take an action. Framework providing dashboard, widgets and differentiate based on user login.

Responsibilities
• Involved in requirement gathering and design of the system
• Conducted Joint application development (JAD) sessions by convening project sponsors, end-user representatives, SME’s. Also, used Brain storming, Document analysis, and user task analysis for various reporting types
• Communicated through chat/video chat with off shore development team and managed the team
• Involved in gap analysis workshops to facilitate the proper requirements strategy and defined existing business process (BPM-Business Process Modeling) and identified the gap (Gap Analysis) between the existing and improved business process.
• Created use cases, process flow models, data flow diagrams and logical flow various integrations
• Prepared diagrams using Rational Rose and developed test plans, test cases to analyze and match results.
• Involved in daily scrum meetings and agile process
• Conducted Unit testing and Integration testing
• Involved in On-site manual testing with the system
• Prepared test cases for system testing
• Provided training to the customer end and prepare User Requirement documents.

Project : Yamaha Pallet Tracking System
Client : Yamaha, Singapore
Role : Business Analyst, Project Lead & Manual Tester
Domain : Logistics

Description: Yamaha Pallet Tracking System is one of the Module of I-Globe Software of Yamaha which is designed to automate the functionality of Pallet Tracking. The main functionalities of this project are to track where the Pallet has been taken, What types of goods with the pallet, Pallet ID generations, Scanning Barcodes of Pallets, Checking Incoming and Outgoing Pallets and Usage of Pallets.

Responsibilities
• Involved in requirements gathering with stakeholders and prepared system design documents
• Lead Joint Application Development (JAD) sessions with functional users to understand the current business processes and to develop requirement for future business processes
• Prepared the flow of the system with Use Case, Sequence and activity diagrams
• Prepared Business Requirement Documents
• Developed AS-IS and TO-BE business process flow
• Collaborate with other business analysts in creating Functional Requirement documents and process flow diagrams
• Provided SQL queries over the data base
• Prepared Test Plans, Unit testing and System testing
• Implemented custom validations for displaying the errors on the page effectively.
• Guided team members to test required functionalities
• Prepared test plan and test cases
• Involved in On-site manual testing with the system
• Mentoring the team, preparation of training materials, conduct training sessions for new team members

Project : Enterprise Management System (EMS)
Client : Biforst Logistics, Malaysia
Role : Business Analyst & Manual Tester
Domain : Logistics

Description: The Bitrackplus Enterprise Management System (EMS) is fully integrated ERP (Enterprise Resource Planning) system. It is the main application of all the other Bitrackplus systems. The main objective is this system is to provide a complete dashboard control of a logistics or trucking operation. Equipped with Business Intelligent tools which provide spot on reports, the management is able to facilitate critical and timely decision. One major feature is the ability to manage all cost at a higher level which enables error reduction at the operational level.
This web based system also allows maximum mobility and provides data security by centralizing the information in the main server.

Responsibility:
• Involved in requirements gathering and system design documents
• Prepared the flow of the system and Business Requirement Documents
• Assigned the tasks to the developers and monitored the task
• Involved in daily scrum meetings and agile process
• Implemented custom validations for displaying the errors on the page effectively
• Prepared test plan and test cases
• Involved in On-site manual testing with the system
• Provided training to the customer end and prepare User Requirement documents.

PROJECT DETAILS DECEMBER 2007 - AUGUST 2008

Project : Brasstax
Client : EA- Link
Role : Junior Software Developer
Domain : Finance (Malaysian Income Tax)

Description: Brasstax is a desktop application which enables the user to handle the corporate income tax process. This application allows the user to enter the asset details and enables them to process the calculation. This application uses customized import templates to calculate the price based on client side and to reduce the cost and minimize the startup time. It covers complete work process from accounts to capital allowance.



Responsibilities:
• Involved in Design and Development using C++ as the code-behind language.
• Implemented custom validations for displaying the errors on the page effectively. Errors are displayed at the bottom of the page with possible solutions to it.
• Prepared Technical documentation
• Involved in Bug fixing
• Maintained the application

Project : E-filing
Client : EA- Link
Role : Junior Software Developer
Domain : Finance (Malaysian Income Tax)

Description: E- Filing is the web based application where enable user to do e-filing through internet instead of paper work. It enables the user to calculate their Form B and Form E process easily and efficiently. The calculations are pre-defined therefore any error on calculation can be eliminated. It is a fast process where user would download from the company’s website and calculate the asset values.

Responsibilities:
• Involved in Design and Development using C++ as the code-behind language.
• Implemented custom validations for displaying the errors on the page effectively. Errors are displayed at the bottom of the page with possible solutions to it.
• Prepared Technical documentation
• Involved in Bug fixing and
• Maintained the application