Joanne Tuten

Freelance Business Writer & Article Writer

Location:Rocky Mount, North Carolina, United States
2 Skills
Joanne Tuten

Work Experience

May – 2013 Present Dogwood Center Restoration of Ministry, Director,
Chocowinity NC. Job Title: Marketing and Development Specialist for a Nonprofit Organization. Plan volunteer services, strategic planning, and fund development initiatives. Completed compliance and verification on going departmental systematic root causes problem. Develop a strong pipeline of new customers and projects in accounts through direct or indirect customer contact and prospecting. Strategically executed marketing environmental external and internal ecological systems; for customer data that enables the building of effective customer satisfaction. Produced lead reports and documents important customer opportunities; ensures action is taken and leads are followed through. Provided input into strategic marketing activities for new products and enhancements to existing products based on customer needs.

June 2010 –May 2013 Joseph Community Support Services, Part-time, Kinston NC Duties: Psychosocial Rehabilitation School (PSR) Specialist (Director) Train staff to assist students in gaining and utilizing skills necessary to participate successfully in vocational rehabilitation school setting. Completed written educational plans: such as behavior plan, social skills building, academic improvement, communication skills, appropriate interpersonal behavior, symptom management, and coping skills according to individual treatment plan. Provide strategies in designing planned interventions for challenging students. Assessment in Personal center plans for each individual. Such as on the job training, interviews, and outreach services. Responsible for 24 mentally challenge students. Provide interventions and service to promote the highest possible level of educational success. Available for state audits and maintain state license according to regulations and guidelines. Provided crisis planning and coordinate interventions for triggers and prevention of future escalations. Coordinate and connected consumers with natural resources and admission, referrals and discharge. Provide safety plan and evaluations.

June-1998 – 2010 The May Frances Partnership in Caring Inc., Full-time, Washington, Greenville, Snow Hill, Knightdale, Greensboro NC Job Title: CEO/owner: Responsibility included the integration and alignment of 5 officers and 80 members. Start up new endorse Mental Health companies across NC. Maintain the delivery of services. Maintain operational and administrative oversight . Develop staffing program, training. Duties included, audits compliance program and verification, Medicaid billing and Coding. Duties included operated two adult groups home, scheduling, payroll, and collaboration with stockholders. Up dated client records. Analyze price proposals, financial reports, and other information to determine reasonable prices. Negotiate contracts on behalf of the organization. Evaluate and monitor contracts to be sure that vendors and supplies comply with the terms and conditions of the contract and to determine need for changes. Maintain and review records of items bought, costs, deliveries, product performance, and inventories. Earn a one year National Accreditation. Report incident reports to state level and social services. Review client medications with pharmacy during reviews. Provide documentation for state and federal audits for annual review. Community collaborations with local university for social work internship and colleague of East Carolina University.

Feb-1999 – 2000 Employment Security Commission, Part-Time, Wilson NC Job Title: Claims Assistant: Process unemployment claims program. Investigate and report fact-finding, advocate on behalf of the client. Scheduled hearings with the Office of Administrative Hearings and audit the client charts. Maintain data, records, and files in the computer, pending folders, and filing cabinet. Process related mail correspondence according to the claims processing guidelines and prioritization schedule. Monitor timely receipt of information from clients. Follow up by phone or email as needed.

May -1998-1999 Greene Correctional Institution
Correctional Official: Provided supervision over the minimum custody facility for adult males with a segregation unit housing 40 inmates. Guard inmates in the penal institution in accordance with established policies, regulations, and procedures: Observed conduct and behavior of inmates to prevent disturbances and escapes. Prepared written report incident reports of inmate disturbances or injuries and reports observations to superior. Patrol assigned areas for evidence of forbidden activities, infraction of rules, and unsatisfactory attitude or adjustment of prisoners. Employed weapons or force to maintain discipline and order among prisoners, if necessary.

Feb-1983 –1986 Lenoir Memorial Hospital, Full-Time, Kinston NC Job Title: Heart Monitor: Monitors heart rhythm pattern of patients in special care unit of the hospital and emergency room to detect abnormal heart rhythms and rely findings to the Nurses and physician. Assist with setting up minor surgical procedures and CPR emergency stat on call.

Nov. 1981-1993 US. Army Ft. Dix, New Jersey - NC National Guard Army Job Title: Material Control Accountant Clerk Specialist: Transitioned division during logistics deployment series to Germany.
Supervised shipping and receiving for supplies, tools, equipment, inventory, parts, and materials. Executed management reporting of scheduling and man-hours, customer service and surveys, and accountability for work order progress; assisted management in maintaining 100% work force retention. Advanced program for tracking, monitoring, and requisitioning tools, equipment, supplies, stock, and inventory; increased efficiency and provided cost savings of $52K annually by bulk order methods. Established and managed program for distribution of hand receipts and shipping and receiving. Developed tracking tool for status on parts and material repairs and kept functional areas well informed, utilizing software programs

Dobbs Youth Dev Center, Kinston NC, Juvenille Center, five months intern 1997: Providing safe and secure housing for youth in care and to provide programming that teaches pro-social life skills. Providing accurate assessment and effective cast management treatment and education of youth. Preventing youth from initial or further involvement in the juvenile justice system through partnerships with local governments and communities.

Feb- 2008 Team Leader for accomplishing a Provisional National Accreditation in Child and Adult and Adult Assessments, Mental Health Community programs and Adult and Child Diagnostic Assessments

Ashford University IA Oct. 21, 2013–Oct.28 2015 MA, Organizational Management GPA 3.78 Specialization: Health Care Administration

Elizabeth City State University NC June 1993 – Dec. 1997 BS/LA Criminal Justice/Sociology GPA 2.79

Lenoir Community College May 10, 1989 – May 15, 1990 Diploma/ Pharmacy Technician GPA 3.60 12 month program

Lenoir Community College Nurse’s Aide Certified 1986
Skills (2) Rating
Business Writing
Article Writing