Cassandra House

Freelance Ad Designer & Audio Editor

133
Location:Sherwood Park, Alberta, Canada
Profile:https://www.freelanced.com/cassandrahouse
0
Kudos
4.5
2 Skills
$25
Rate/Hr
Proficient with Microsoft Office
Proficient with JD Edwards
Proficient with Adobe Creative Suite (1.5, 2.0, 3.0 and 5.5)
Proficient with SAP
Exceptional customer service skills, in person and over the phone
Standard First Aid; SFA, AED, CPRC, AB/BC
Intermediate level American Sign Language knowledge
Professional Experience

American Eagle, Red Deer
April 2013-Present
Assistant Manager - Talent
Responsibilities:
Hiring Manager
Training new staff
Reviewing resumes and setting up interviews
Onboarding new staff members, training on all policies and procedures
Setting Team Goals and driving sales numbers as well as key performance indicators
Working with the team to develop new ways to engage the customer and raise our conversion.
Assigning tasking and following up
Encouraging the team to be top performers in the company
Customer concerns
Forecasting for sales hours to determine hiring needs

Flint Energy Services
May 2012 – April 2013
Reception/Admin Assistant
Responsibilities:
Answer phones
Incoming and Outgoing courier shipments and mail
Paystub distribution
A/R, A/P, Account Reconciliation
Supply orders
Multiline phone system
Maintaining a welcoming atmosphere (including coffee cart and office cleanliness)
Booking appointments for three branch managers
Ensuring QC documentation was completed and distributed in a timely manner.
Booking safety courses

Newcap Broadcasting
March 2011 – April 2012
Creative Writer
Responsibilities:
Creating advertising campaigns for clients
Maintaining client relationships
Commercial voice-over

Regional EMS
March 2003 – August 2009
Reception/Admin Assistant/Dispatch/Casual EMR
Responsibilities:
Answer phones and dispatching EMS crews
Incoming and Outgoing courier shipments and mail
Paystub distribution
A/R
A/P
Account Reconciliation
Supply orders
Multiline phone system
Maintaining a welcoming atmosphere (including coffee cart and office cleanliness)
Data entry
Ensuring Patient Care Reports were accurate and legible
Volunteer Experience
Red Deer SPCA, Red Deer AB November 2014 – Present
Lifespring Church, Sherwood Park AB May 2013 – September 2015
Calgary Humane, Calgary AB October 2009 – March 2011

Education
SAIT Polytechnic, Calgary AB May 2011
Radio, Television, Broadcast News – Radio Major
Classes ran September 2009-April 2011. I left for a position with Newcap Radio in March but graduated with distinction in May.
Portage College, Lac La Biche AB August 2005
Emergency Medical Responder
Skills (2) Rating
Ad Design
Audio Editing