Ashley Erickson

Freelance Blog Writer & Article Writer

Location:Dundee, Florida, United States
2 Skills
Bachelor of Science in International Business and Management December 2014
The University of Tampa Tampa, FL
GPA: 3.56 and Dean’s List
Relevant Project: Doing Business in a Developing Country
- Traveled through Ghana for two weeks in May 2014
- Met with Ghanaian business owners and developed a marketing and inventory plan for one local business
- Learned how to work with someone from another culture, on a team, and under time constraints
Cruise Hotel Service Member July 2015
American Cruise Lines
- Responsible for ensuring high guest satisfaction through serving and housekeeping to company’s standards and specifications
- Responded to all guest inquiries in a professional and courteous manner and always made sure to follow up
- High level of guest interaction and working on a team

Administrative Assistant January 2015 – June 2015
Travel Agent Intern June 2014 – December 2014
Landings Travel Sarasota, FL
- Performed a variety of tasks around the office to assist the travel agents including data entry, contacting suppliers, assisting with bookings, and communicating information to clients
- Answered phones, responded to emails, and maintained office cleanliness and organization
- Updated social media accounts (Facebook, Twitter, Pinterest, LinkedIn, Google+) and Wordpress blog, created and sent out monthly e-newsletter
- Continued education by completing courses through Virtuoso Travel Academy, The Travel Institute, and suppliers travel agent courses
Pier Agent and Airport Staff January 2014 – January 2015
Intercruises Shoreside & Port Services Tampa, FL
- Provided excellent customer service while facilitating embarkation and debarkation of cruise ship guests
- Checked in guests through verification of documents and data entry, assisted with luggage, directed guests, provided airport meet and greet, sold transfer vouchers and answered questions
- Worked on a diverse team to assist both international and domestic guests
Financial Representative Intern January 2013 – December 2013
Northwestern Mutual Tampa/Sarasota, FL
- Acquired leads through networking with friends, family, and UT alumni
- Met with clients to discuss their financial situation and provide appropriate recommendations
- Received extensive training in sales and product knowledge
- Obtained 2-15 Life, Health, and Variable Annuity License
Skills (2) Rating
Blog Writing
Article Writing