N. Ann Hall
2700 Braselton Highway, 10-158, Dacula GA 30019
Phone: 678.310.6573 or?702.577.5008?• Email: firstname.lastname@example.org
•Highly skilled and proven leader and facilitator of written and oral communications for accomplishing high-level management goals and achieving results.
•Develop and implement business strategies that increase product awareness, market share and company profitability.
•Written and/or prepared numerous in-house documents, including contracts, proposals, marketing plans, advertisements, press releases, PowerPoint presentations, and executive correspondence.
Internal and External Communications
Research, Writing, Editing and Proofreading
Executive Level Reporting and Presentation
Public Relations and Consumer Affairs
Business Development / Relationship Management
Web and Print Content Development
Social Media / Blogging (WordPress)
CRM Software (Top Producer)
Microsoft Word, Excel, PowerPoint, Publisher (expert)
HTML, Adobe InDesign, Photoshop, Illustrator (basic)
Own Your Idea, LLC, Atlanta, GA (October 2007 – current)
Freelance Writer, Editor, Proofreader, Marketing Communications Strategist
Manage and execute marketing communications projects for entrepreneurs and small business clients virtually and on site. Directly coordinate with executive or management staff to establish optimum business goals and project success. Experienced in executive level presentations and reporting.
•Developed fundraising event proposal / sponsorship package and PowerPoint presentation for company executives to increase community engagement and business exposure.
•Work with not-for-profit agencies in developing presentations and proposals for various committees, including Board of Directors, Risk Committee, and Audit Committees.
•Consulted with an out-of-state government executive to identify and assist in implementing an appropriate social media strategy and assigning local staff to manage.
•Generated and increased social media traffic with content management for professional (ownyouridea.info), personal (divaninawrites.wordpress.com/), and scholarly (scholarnina.wordpress.com/, ninaannhall.wordpress.com/) blogs.
•Wrote proprietary news article with rich SEO content for entrepreneurial clients.
•Developed a resource worksheet for developing an effective and quantifiable social media strategy.
•Developed and wrote web content and marketing collateral for business leaders and entertainment professionals.
•Edited book proposals on socio-political community issues and a children’s story.
DeKalb County Government, Decatur, GA (April 2007 – October 2014)
Administrative Project Manager/Communications Strategist, Director’s Office, Watershed Management (10/2013 - 10/2014)
Served as an employee communications strategist on special assignment to Executive Office during a management transition. Reviewed communication tools and tactics and provided consultation, recommendations and technical assistance for enhancing the flow of internal information between management and staff and for developing Human Resources/Benefits Communications.
•Served as a key member of the team responsible for implementing an employee opinion survey, aggregating comments and feedback from over 3,000 employees, and developing ideas for internal communications programming.
•Research, write, and print production of information brochures on major projects initiated by the Chief Operating Officer in the Executive Office.
•Developed profile sheets for executive management from employee survey results specifically highlighting key areas of concern with suggested solutions.
•Drafted executive communications including correspondence, welcome letters, proclamations, speeches.
•Developed employee communication messages and materials consistent with program objectives and based on communication and marketing theory and principles and audience research (including concept, message, and Web-usability testing).
Mirant Corporation, Atlanta, Georgia (September 2000-October 2003)
Corporate Communications Coordinator
Assisted the Vice President and Department Director in communications strategy, planning and implementation to internally launch the IPO and brand of Mirant Corporation, formerly a Southern Company entity known as Southern Energy, Inc., and the development of marketing communications collateral for several business units, including Human Resources.
•Assigned responsibility for drafting employee communication collateral and employee meetings for a $2.65 billion acquisition, which impacted approximately 1,000 employees.
•Assisted in coordinating internal communications deliverables, including web site content guidelines and development, executive and management communications development, intranet site mainte-nance, e-learning training tool and compensation program, and developing an award-winning total benefits packaging.
•Assigned to coordinate and manage the webcast delivery of CEO presentation to employees in 32 business units worldwide with real-time question and answer feedback.
•Initiated company’s September 11, 2001 relief efforts by coordinating an emergency blood drive and establishing and managing a relief fund at the company credit union to collect employee contribu-tions, resulting in $10,000 within 48 hours.
Bank of America Private Bank, Atlanta, Georgia (February 1998-June 2000)
Corporate Communications Officer
Worked on a strategic initiative team assisting with the implementation of pilot projects for private banking customers with investable assets of $1 million.
•Produced a monthly newsletter on strategic initiatives for private bankers.
•Worked with cross-functional strategic planning team to communicate status of projects.
•Worked on various communication initiatives as assigned.
Prudential Bank, Atlanta, Georgia (January 1996 – February 1998, Contractor assignment)
Marketing Projects Coordinator
Provided administrative and marketing project support to the Sales and Services and Market Research Department teams with responsibility for credit card products.
•Worked on various marketing communication initiatives as assigned.
•Assisted with employee orientation and training.
United Parcel Service Atlanta, GA
Internal Communications Supervisor (June 1993 – August 1995)
Served on communications team with responsibility for implementing internal communication initiatives. Assigned to the Corporate Office with Human Resources/Benefits as my primary business unit.
•Research, wrote and edited monthly 24-page corporate publication for 32 months.
•Worked with graphic design, print production teams, and third party vendors to produce monthly publication and other printed communications materials.
•Wrote various communications for employee distribution to over 1000 employees, including holiday greetings and CEO announcements.
Masters of Science in Administration, Central Michigan University Global Campus
Bachelor of Arts, Journalism, Michigan State University, East Lansing, MI
Hootsuite Social Media Management Dashboard (ongoing)
Social Media Strategist Certification, Social Media Academy (in progress)
Certificate of Completion, Children’s Story Writing, Write Story Books For Children, Inc. (completed)
Microsoft Office Skills: Word, Excel, PowerPoint, Publisher (proficient and expert use)
Adobe Creative Suite: InDesign, Photoshop and Illustrator (basic use)
Alumni, Leadership DeKalb (2012)
Alumnae, Georgia Go Run Women’s Political Leadership Training, The White House Project (2008)
Alumni, United Way Volunteer Involvement Program (2000)
Alumnae, Delta Sigma Theta Sorority, Inc.
Silver Flame Award, Internal Communication Programs, IABC Atlanta (2001)
Outstanding Marketing Package, General Binding Corporation (2001)