Martinez, CA 94553
Further my education and find something that will lead into enrichment in my career path. Developing new opportunities to something fulfilling and rewarding
Retail, hotel operations and management experience in various industries for now going on over 12 years plus
05/09-07/10 AppleCare Adviser, Sykes Enterprises Inc.
Provided technical support for Apple Inc. customer‘s that had either purchased an AppleCare Protection Plan or had a complimentary period of coverage after there initial purchase of the Apple product though Sykes Enterprises.
05/07-12/07 Pharmacy Technician, Kroger
Under the supervision of a licensed pharmacist, fills and re-fills prescriptions. Prepare and process billings, claims, review invoices and or other documentation. Cleans, sterilizes and or disinfects areas and/or equipment. Enter patient data into the computer system and retrieves, corrects, or deletes previously entered data. Orders and maintains inventory of drugs, chemicals, or other controlled substances and ensures their security.
08/06-01/07 Front Desk Supervisor, Galt House Hotel & Suites
Largest hotel in the country aside from Las Vegas with 1299 guest rooms and suites. Supervised the front desk and handled a desk staff of 14 employees.
01/06-05/06 Sales & Leasing, Oxmoor Toyota
Automotive sales and leasing consultant for Toyota in Louisville, Kentucky. President‘s Award 7 Year Recipient. 1998 Leadership Board Recipient
06/03-05/04 Front Desk Agent, Hyatt Regency Louisville
Guest relations, checking guests in and out, receiving payment for guest stays, directing guests to local attractions, valet services, bell services
05/98-12/00 Store Manager / Sunglass Hut
Employee scheduling, sales and marketing and general customer relations issues
08/91-03/98 Co- Manager / Head Barista, Java Beans
Manage, serve and prepare various items for sale in our coffeehouses. Throughout California and Indiana since its beginning in the summer of 1991
Current Student attending
Jefferson Community & Technical College, Louisville, Ky 40202, Practical Nursing Degree
SKILLS & VOLUNTEERING
Nursing Assistant course completed w/cert. Parkway Medical Center
10 years experience with computers working with Window‘s operating systems and Mac OS
Volunteered for the Kaiser Permanente Hospital - Oakland, California
Received Certificate of Congressional Recognition from the Senate