Marianne Teloza

Freelance Admin Support Freelancer & Event Planner

1355
Location:Makati, Manila, Philippines
Profile:https://www.freelanced.com/marianneteloza
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2 Skills
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Marianne Gabriel Teloza
#344 P. Morga Ext. Tondo, Manila Philippines
Contact #: 09323652397
E-mail Address: maan_teloza@yahoo.com
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Background Summary

Over a year of experience quality customer service on Operation Division. Given the responsibility of managing the store and keep track on the store performance everyday; showing maniacal attitudes towards customer concerns; leading the restaurant on the very well manner; service and profit oriented one. I am a person with a sense of accuracy, hard-working and able to step into flexible tasks assignments whenever needed in related job functions.

Duties and Responsibility

• Knowledgeable on preparing the Daily Sales Report for the branch.
• Organized on preparing Monthly Paper Reports.
• Able to think out of the box in order to perform well during the shift.
• Sees to it that the store is well prepared to perform the operation for the day.
• Check availability of products to be offered.
• Accepts delivery of product in complete quantity and in good quality.
• Gives 100% customer service to gain loyalty of customers.
• May supervise employees on a limited basis. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Assigned duties as they pertain to specific departmental roles and responsibilities. May include production job assignments in the area of experience and education for management preparation.
• Sets a positive example for employees by modeling safe work practices and following safety rules and policies. Communicates critical safety information to employees by conducting regular safety training; monitors workplace for unsafe/noncompliant behavior.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Seminars Attended:

Management Trainee Development Program
KFC Philippines
Ramcar, QC Philippines
July 13-15, 2010

Leading a Restaurant Training
KFC Philippines
Ramcar, QC Philippines
October 2009

Leading a Shift Taining
KFC Philippines
Ramcar, QC Philippines
November 2009

2006 Strategic Marketing Conference (STRATMARK)
“ Marketing Rocks Business Strategies and Secrets Revealed
NALRC Building”
Araneta Coliseum Araneta Center,
Cubao, Quezon City
August 04, 2006

2005 Strategic Marketing Conference (STRATMARK)
“Marketing Convergence @ Work”
Araneta Coliseum Araneta Center,
Cubao, Quezon City
July 29, 2005

Work Experience

Assistant Restaurant Manager
Kentucky Fried Chicken
Harbour Square,CCP Pasay City
July 2009- present

Cashier
Mercury Drug Corporation, Chainstore Operation Division
Binondo Sto. Cristo Branch
July 2007-July 2009

Education
Polytechnic University of the Philippines (PUP), Sta. Mesa, Manila
College Diploma 2007, Bachelor in Business Administration Major in Marketing
Skills (2) Rating
Admin Support
Event Planning