?1. PROFILE SUMMARY
I have close to 4.5 years of Full-Time experience in Business Analytics and Information Technology with leading MNCs, along with a 3 months internship at Nextag as a Quality Engineer. My last engagement was with Annalect India’s Business Intelligence (BI) division for social media analytics.
Through my engagement as a BI Associate for clients of Annalect, I have held roles involving business analysis, requirements management & domain knowledge enablement for spreading the client’s market size. I was actively involved in process flow documentation, data integration and Quality Checks of the data across various sources such as Facebook and Twitter, and performance reporting of client’s social media activity.
During my prior stint as Network Engineer, I have held the responsibility of testing and troubleshooting issues related to the VOIP network of various organizations using CISCO devices. I have also worked with multiple IT organizations where my efforts were channeled towards testing and resolving technical concerns of the client and knowledge management.
FUNCTIONAL SKILL HIGHLIGHTS
? Business Analysis & Product Evaluation ? Market Insights & Predictive Analysis
? Engagement Management & Delivery
? Powerful Presentation
? Integration & Compatibility Testing
? Stress and Load testing
? Regression & User Acceptance Testing ? Web Application Testing
? Customer Support & Troubleshooting
? Team Leadership & Mentoring
CONSULTING SKILL HIGHLIGHTS
? Orchestrate project planning session with project members and product heads to analyze business requirements and outline the proposed solution
? Responsible for translating the business requirements into technical specification
? Single handedly manage data extraction, data processing, Quality check of the
Processed data and ingestion for reporting business trends
CERTIFICATIONS AND TRAININGS
? MS Office: Word, PowerPoint, Excel and Outlook
? CCNA,CCIP
? Internal Training - SQL-2008, Informatica, Erwin Modeler
TECHNICAL SKILL HIGHLIGHTS
? MS Excel, MS Visio, MS PPT and MS-SQL ? Gooddata + Cloudconnect
? MAQL, Qlikview
? Bugzilla
Ishani Srivastav
Tel: +1 201-899-5589 Email: ishani_bakshi@yahoo.com
2. DETAILED EXPERIENCE
Business Intelligence – Annalect (India)
? Requirement Management: Gather requirements for Logical data model creation, define semantics of the information context and data integration
? Domain Knowledge: Bring in domain expertise to transform existing raw data from various data sources for creating reports and dashboards with best of the Quality
? Functional Mapping: Prepare process & data maps to help automate & streamline the loading of data into Gooddata cloud space
? Engagement Management & Delivery: Engage with client teams to plan & prepare the business scenarios for solution implementation & user acceptance testing
Network Administration (VOIP) – Aricent Technologies
? Client Management: Engage with the client towards configuring/troubleshooting a complete network and perform testing of the VOIP network for CISCO devices for flawless installations.
? Domain Knowledge Enablement: Provide domain expertise to analyse and troubleshoot the issues causing the failure of the data flow through VOIP network
? Product Evaluation: Setup system and application integrations, Cisco Unified Communication Manager, Gateways, IPCC, Voice Data backup, Licensing, Call Flow, Attendant Console, Upgrades, Unity and MOH
Quality Assurance (Manual) - Nextag
? Testing: Conduct Website Testing using web technologies, SQL servers and Linux command lines in addition to filing bugs using tools like BugZilla (Bug Tracking Tool)
System Engineer – Dell & Infovision
? Customer Support: Configure and perform various testing methods before installations and troubleshoot system and devices for Dell and Infovision clients respectively over telephone
? Knowledge Sharing: Demonstrate expertise in handling technical field and impart knowledge through training sessions
3. EDUCATION
? B.Tech (Computer Science Engineering), Gurgaon Institute Of Technology And Management, Gurgaon, India