Mr. Dhiyya AlAhmad
10 Congress SQ Plaza Apr # 512
Portland , ME 04101
(414) 426 - 7689
Eager to use best practices in communication, computer handling and customer care learned so far to increase the operational efficiency of a business.
Bachelor of Arts 1999 – Baghdad University
Business Careers 2013 – Goodwill Industries of SEW
Being the first port of call for general enquiries to the organization. Making incoming callers and visitors feel welcome, listening to their inquiries and directing them to the right members of staff. Receiving, collecting and processing post efficiently. Checking and processing invoices accurately for payment. Recording the whereabouts of staff at Head Office. Maintaining office supplies, stock-taking and ordering as required. Maintaining photocopier, and fax machine.
Key Skills and Abilities:
? Good communication and interpersonal skills.
? Ability to think out of the box and never give up spirit.
? Close attention to details.
? Superior telephone etiquette.
? Fine time management skills.
? Detailed understanding and experience of front desk operations.
? In-depth knowledge about customer service procedures.
? Amicable in nature and good at greeting guests.
? Trilingual (Arabic, English and Hebrew)
Parellel Employment Group - Milwaukee, WI: B.D. Medical Supply Packer 11/2010 - 06/2011
Hcauuk Inc - Winnebaco, NE: Military Contractor 12/2009 - 07/2010
United Nations Refugee Camp - Iraq, Baghadad: Teacher 11/2007 - 09/2009
U.S. Marines / U.S. Army - Fulgh, Iraq: Translator 03/2007- 08/2007
DHL Jordian Transportation - Iraq, Baghadad: Escort 12/2005 - 02/2007
Produce Employee - Iraq, Baghadad 02/2002 - 02/2004
Production Employee - Iraq, Baghadad 1995 - 1999
References Available Upon Request