Freelance Admin Support Freelancer & Office Manager

Location:Ozamiz, Ozamiz City, Philippines
2 Skills
Castor, Loregene

Address: Bliss Housing Project, Brgy. Daga, Neg. Occ., Cadiz City, 6121, Western
Visayas, Philippines
Email: lorge23@yahoo.co.uk
Tel:63-034-493-0361(Home), +63-0917-991-3768(Mobile)

Current Position: Clerk / Administrative Assistant- City Gov’t. of Cadiz
Apr. 21, 2008 – Present
Current Specialization : Customer Service
Healthcare - Nurse/Medical Support & Assistant

Highest Education : Bachelor's/College Degree in Commerce – Mktg. Mgt.
: Master’s in Public Administration – in progress
Years of Experiences : 10

Employment History

Apr 2008 - Present
Cadiz City Government
Position Title (Level) : CLERK III (1-4 Years Experienced Employee)
Specialization : Clerical/Administrative Support
Role : Clerk
Industry : Government / Defence
Monthly Salary : PHP 10,680.00
Work Description : Prepares/Files Purchase Requests, Purchase Orders, Obligation
Requests, Disbursement Vouchers, Acceptance and Inspection
Reports, Property Return Slips, Inventory Custodian Slips, Property
Acknowledgment Receipts for Equipment, Quotations, Notice of
Post-Qualification & Notice of Award for bidding
-controls Purchase Requests and Orders
-assigned in all computer jobs in the office
-customer service representative

Jan 4, 2007 – Apr 21, 2008
TeleTech Customer Management, Inc. - Bacolod City
Position Title (Level) : Customer Service Representative (1-4 Years Experienced Employee)
Specialization : Customer Service
Role : Customer Service - General
Industry : Call Center / IT-Enabled Services / BPO
Work Description : As a proficient agent I handled calls from simple to pertaining to
surveys, verifications, lead generation and collection.
As customer support executives, we handle customer-initiated
telephone calls for client specific programs, abroad. This could range
from providing:
>billing information
>product or service information
>aggregating response to direct marketing advertisements
>application / claims processing
>subscription services
>feedback collection from products / service / campaign
>polling / media analysis
>effective up-selling and cross-selling to existing customers
during call
>technical support / help desk
>inquiry service

Nov 2005 - Nov 2006
First Community Bank, Inc. (Rural Bank)
Position Title (Level) : Loans Officer/New Accounts Specialist (1-4 Years Experienced Employee Specialization : Banking/Financial Services
Role : Loan/Mortgage
Industry : Banking / Financial Services
Monthly Salary : PHP 7000.00
Work Description
-Responsible in creating/preparing flyers specifically for Pension & Business Loan
Services of the bank
-done Marketing/Introducing Pension/Business Loans to prospects
-Personally entertained interested loan applicants (walk-in and through phone)
-Bank to Bank, BACREA, Credit, Residence Investigator
-Processed Loans
-New Accounts Specialist
-Signature Verifier

Aug 2005 - Nov 2005
Aguilar-Benares Realty
Position Title (Level) : Executive Secretary (1-4 Years Experienced Employee)
Specialization : Secretarial/Executive & Personal Assistant
Role : Secretary/Personal Assistant
Industry : Retail / Merchandise
Monthly Salary : PHP 4,000.00

Work Description : Responsible in creating & preparing flyers for real estate buyers
In charged in organizing office confidential files
Preparing business letters
Marketing of the firm's products & services through phone
(Realty: For Rent/For Sale)
Personally entertained clients

March 2003 - June 2003
Development Car Insurance
Position Title (Level) : Secretary (Fresh Grad / < 1 Year Experienced Employee)
Specialization : Clerical/Administrative Support
Role : Clerk
Industry : Insurance
Monthly Salary : PHP 3100
Work Description : Prepared/processed Insurance Documents
done Marketing for Car Insurance prospects
Personally entertained clients

Feb 2002 - Dec 2002
City Government of Cadiz
Position Title (Level) : Casual Employee-Clerk (Fresh Grad / < 1 Year Experienced Employee)
Specialization : Clerical/Administrative Support
Role : Clerk
Industry : Government / Defence
Monthly Salary : PHP 2000
Work Description : Made business letters
Prepared Purchase Orders/Requests of CGSO
(City General Services Office, Philippines)
Secretarial (Computer/Clerical work)

Educational Background
In Progress
Master’s Degree
Major : Public Administration
Institute/University : Northern Negros State College of Science and Technology

Graduation Date: 2001
Bachelor's/College Degree of Commerce
Major : Marketing Management
Institute/University : University of Saint La Salle-Bacolod City, Philippines
CGPA : 95/100

Graduation Date: 2004
Vocational Diploma / Short Course Certificate of Nursing
Major : 6 Months Caregiver Training Course
Institute/University : North Negros College-Cadiz City, Philippines
CGPA : 90/100

SY 2006 - 2007
Bachelor of Science in Nursing
Major : 2 years under grad
Institute/University : West Negros College, Bacolod City, Philippines
CGPA : 90/100

Civil Service Professional Exam Passer (2007)
Signature Identification & Fraud Detection Seminar (2006)
Civil Service-Sub Professional Exam Passer (2001)

(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities; Beginner - Just started using or learning the skill)

Skill Years Proficiency
Marketing, Customer Relations, Computers >5 Advanced
Customer Service / Marketing / Administrative >5 Advanced

(Proficiency: 0=Poor - 10=Excellent)

Language Spoken Written
English 8 10
Filipino 10 10

Personal Particulars & Preferences

Date of Birth : 27 June 1980
Nationality : Philippines
Gender : Female
Social Card No. : 07-1771-3046
Availability : Immediately after notice period of 0 month(s)

Additional Info

To be an established employee, by being enthusiastic and aggressive in my line of duty so I may be an asset to the company I'll be working with. I'm eager to enhance my skills and hope to find more room for advancements, in fields of either healthcare or administrative services.

Name : Nick G. Ambos
Relationship : Supervisor
Position : City General Services Officer
Company : City Government of Cadiz
Telephone : 034-720-7431

Name : Meg Leonardia
Relationship : Supervisor
Position : Bank Manager
Company : First Community Bank, Inc. (Rural Bank)
Telephone : 034-434-5983

Name : Jonalyn Roblico
Relationship : Co-Customer Service Representative
Company : Teletech Customer Care Management – Bacolod City
Mobile Number : +63-917-300-5516
Skills (2) Rating
Admin Support
Office Management