Versatile administrative support provider with significant experience in business office operations including but not limited to document transcription, bookkeeping and payment processing, income tax preparation, and software training. Maintains confidentiality. Supports organization's goals and values. Committed to accuracy and quality in all tasks. Possess excellent problem resolution skills that are applicable to many industries and fields. Demonstrates ability to work under pressure and in deadline-driven situations.
Dermatology Associates, Fayetteville, New York
2011-2014 Medical Transcriptionist; part time employment.
Transcription and printing of dermatology office notes, letters and procedures.
Westat, Rockville Maryland.
2008 – 2011 Westat Field Reporter (Medical Records Abstractor, DAWN Project); part-time employment.
Reviewed Emergency Department charts, identifies cases identified as DAWN cases. Abstracted pertinent information for DAWN submits electronically into eHERS (electronic hospital emergency reporting system). Completed activity reports based on Emergency Department census data, actual charts reviewed, missing charts and charts ineligible for review. Maintained confidentiality based on HIPAA & SAMHSA guidelines. Completes yearly HIPAA &SAMHSA confidentiality training.
SUNY Upstate Medical University, Syracuse, New York, Department of Emergency Medicine.
2007 - Present. Administrative Assistant II
Provides administrative support to eight physicians and two faculty members. Updates physician CVs, organizing physician teaching, publication and research activities for incentives, promotion and tenure. Edits documents, drafts correspondence, performs literature searches for electronic medical & professional publications, calendar management, compiles raw data for statistical purposes, coordination of travel arrangements & meetings, generates reimbursement paperwork, obtains price quotations from vendors, generates purchase requisitions, completes appropriate documents for animal teaching labs per Committee for the Humane Use. Coordinator for EMS & Disaster Medicine Fellowship, Wilderness & Expedition Medicine Fellowship and EMS Pre-Hospital courses. Answers and directs calls, including accurate message direction to appropriate personnel. Liaison between staff and internal/external customers. Performs general office tasks, including faxing, copying, filing and maintaining office equipment. General office duties including maintaining supplies and office equipment, faxing documents, copying documents, placing building maintenance requests, managing parking assignments, and key distribution. Coordinates group breakfasts, lunches and receptions.
1991 – 1996 Secretary II (Medical Transcriptionist)
Transcribed Emergency Department dictation including but not limited to chart notes, procedure notes and consultation notes from the following specialties: Neurology, Psychiatry, Orthopedics, Neurosurgery, Urology, Obstetrics & Gynecology, Pediatrics, Internal Medicine and Surgery. Proficiency in transcription of non-American dictators. Compiled productivity reports for statistical purposes.
The New York Heart Center, Syracuse, New York
2003 – 2007 Medical Transcriptionist/Data Entry Specialist; part-time employment.
Transcribed cardiology office visit notes, stress echocardiogram studies, holter monitor studies, echocardiogram studies, event recorder studies and letters using CliniMed and Medinotes. Proficiency in transcription of non-American dictators. Assisted in transitioning all patient records from CliniMed to Medinotes which entailed data entry of extensive history information on all patients in the cardiology practice.
North Coast Speech Pathology, Brewerton, New York.
2002 – Present. Bookkeeper; per diem based independent contractor.
Proficient use of Quick Books Pro to perform journal entries, checkbook reconciliation and balance sheets.
Total Office Communications, Inc., Camillus, New York.
1997 – 2006 Account Manager/Medical Transcription Supervisor.
Provided administrative assistance to President of company. Liaison between customer accounts and transcriptionists. Supervised new & existing employees. Monitored transcriptionists daily production and quality of work. Edited and finalized transcribed materials for delivery to customers. Organized and managed employee timesheets for payroll. Proficient use of Dictaphone, Medinotes, Phillips, CliniMed, Medrite and Lanier Voice Writer 800 transcription systems to transcribe medical specialties including but not limited to Physical Medicine & Rehabilitation, Cardiology, Obstetrics & Gynecology, Nephrology, Gastroenterology, Oncology, Radiation Oncology, Neurosurgery, Plastic Surgery, Pain Management, Adult & Pediatric Endocrinology, Emergency Medicine, Radiology, Dermatology, Infectious Disease, Internal Medicine, Surgery, Drug & Alcohol Rehabilitation, and Pathology. Transcribed interviews, research data, and panel discussions with expertise in adapting to any specialty and diversity of dictators.
Brown’s Income Tax Service, Syracuse, New York.
1994 – 1999 Income Tax Specialist; part-time employment.
Utilized ProSeries Turbo Tax to prepare individual income tax returns with expertise in small business, rental property and out of state tax returns.
AREAS OF SKILL
Installation and utilization of various computer software programs. Software experience includes Blackboard, Dropbox, Novell Groupwise, Adobe Acrobat Professional, Quick Books Pro, Microsoft Word, Excel, Access & Publisher, Intuit Turbo Tax, PC Anywhere, Pro Series Turbo Tax, ProComm Plus and PC Anywhere.
1988 – 1990 Onondaga Community College, Syracuse, New York.
Business Administration; 12 credit hours earned.
1983 – 1986 Syracuse University/University College, Syracuse, New York
Liberal Arts; 60 credit hours earned.
Provided upon request.