Sarah R Dreher
1901 N Jones Blvd Apt 1026
Las Vegas, NV 89108
Cellular (702) 752-3411
Alternative (702) 809-1527
sarahrachelcd@gmail.com
Objective
A remote position within the field of transcription and typing, editing, and/or writing, an opportunity to use what I know and excel in, in which I can apply my skills and work ethic as contribution to the company's goal and purpose, and most importantly to not only experience growth but to also bring it. Extremely interested in and searching for ministerial work. Also talented in illustration related work, such as basic drawing and professional coloring. I've been a writer my entire life and have written biographies, resumes, and books of several subjects also.
Summary
Professional with over 4 years of experience in journalism, transcriptioning, writing, and
editing/proofreading, as well as in telemarketing and quality assurance. Strategic and creative thinker with effective communication and writing skills. Detail-oriented and experienced in multitask management. Excellent listening skills. Proven ability to develop strong client relationships quickly and to promote teamwork. Known for excellent interpersonal skills; interact favorably with interdepartmental teams and external clients. Skilled at managing multiple projects with competing deadlines. Resourceful in identifying and resolving problems.
Experience
Scribie Transcription Service, Work At Home
Transcriptionist, 2014 - Present
~ Transcribing interviews of all kinds, both verbatim and non-verbatim files, working from home office; reporting files containing bad audio and grading the sound quality for each file transcribed.
Independent Contract Work, Work At Home
Editor / Proofreader, 2011 - Present
~ Editing a variety of different projects, working from home office; proofreading and adjusting text and file formats for projects, correcting document errors such as spelling, typos, and word arrangement; sending in final draft work by given deadlines and as directed by clients.
Hilton Grand Vacations, Las Vegas, Nevada, USA
Outbound Vacation Advisor, 2013 - 2014
~ Outbound calling guests and Hilton Honors rewards club members to offer exclusive vacation packages in return for guests attending timeshare tour; following proven sales techniques and pursuing company provided training opportunities; meeting mandatory sales quota for each two week period; handling data entry safely and precisely as well as typing and printing materials for call center.
Grandview Marketing, Las Vegas, Nevada, USA
Greeter / OPC, April 2013 - September 2013
~ Greeting guests inside Luxor Hotel & Casino location and offering free show tickets,
dining/gaming vouchers, or hotel stays for future use, in exchange for guests booking and
attending Grandview's timeshare tour; providing good and knowledgeable customer service, such as directions around casino or the town in general; maintaining high energy and enthusiasm while applying the people skills needed in order to approach folks successfully; booking timeshare tours on computer software in timely fashion.
AGR Group Inc. Nevada LLC, Las Vegas, Nevada, USA
Calls Monitor / Typist
2012 - 2013
~ Listening to and analyzing calls between CSRs and clients to ensure sales were completed with proper etiquette, professionalism, and in orderly procedure; trancribing all successful sales calls verbatim, as well as typing reports for each call listened to and observed, and producing a quota of no less than 50 to 60 printed reports per shift; staying over-time when a sales call consisting of dishonesty or inaccuracy was pulled, in order to listen to all calls recorded that day and ensure no other calls had been conducted against company policy; filing own and sometimes phone team representatives' printed call documents as well as typing up new call scripts and miscellaneous notices/announcements.
Additional Experience and Skills:
~ Typing speed of 65 to 70 wpm; work in market research, product offers and online surveys, mystery shopping, search engine evaluation, web-site creation, blogging, article and essay writing, online advertising and promoting, data entry, house cleaning jobs, dance and performing arts, songwriting and studio production, etc.
Education
Victor Valley Community College, Victorville, California, USA
Journalism Certificate, 2007-2009
Options for Youth Charter School, Victorville, California, USA
High School Diploma, Class of 2007
References
1) Starr Lanie Crockett ~ Las Vegas, Nevada, USA ~ Phone: (702) 561-4040
2) Wesley Corpuz ~ Las Vegas, Nevada, USA ~ Phone: (760) 484-4586
3) Matthew Kessler ~ Las Vegas, Nevada, USA ~ Phone: (702) 370-9492
4) Mark Anderson ~ Victorville, California, USA ~ Phone: (760) 265-3157