Sales Writer, Trainer, Coach: Current
Specializing in consultative sales skills, real estate, motivation, and business management writing. Ezine articles, blogs, newsletters, and ebooks.
Instructional Design Writer
ResMed, Poway, California 2/2008 – 3/2010
Designed and developed award-winning (ASTD) training content.
Real Estate Trainer/Realtor
One Source Realty/GMAC, San Diego, CA 4/2004 - 1/2008
Independent Agent; Business Coach. Developed a residential real estate sales practice.
Trained agents in self-management, personal promotion, web marketing, lead generation
and lead conversion.
By Referral Only, Inc., Carlsbad, CA 1/2001 - 9/2004
Designed "edutainment" seminars, online learning modules, blended learning using self-study guides, web-based training, tele-courses, and ILT for real estate agents building referral-based businesses.
Document Design Consultant
Franklin Covey, Co., Salt Lake City, UT 4/1996 - 1/2001
Facilitated design meetings, researched business challenges, analyzed needs, and wrote training, instruction, safety, and audit documentation. Customized Franklin Covey’s training products, The 7 Habits of Highly Effective People and What Matters Most Time Management.
University of Pittsburgh, Pittsburgh, PA 1993 - 1995
Professor of graduate level research and writing courses.
Experiment in International Living/Save the Children, Galang, Indonesia 1985 - 1989
Trained Indonesian teachers of English as a Second Language working at an island refugee
-M.A., Linguistics, University of Utah, Salt Lake City, UT 1985
Language education with a TESOL certificate. Minor in neurolinguistic programming (NLP).
-Html, web design
-Excellent MS Word, Excel, PowerPoint
-Excellent Publishing: Quark, MS Publisher, Adobe InDesign, Photoshop, Illustrator, Acrobat
-WBT design storyboarding