Objective To contribute my wealth of education and professional experience to an individual or organization that will allow me the opportunity to implement my creativity and skills.
Education
• University of Baltimore (2007)– Baltimore, MD
M.F.A. - Creative Writing & Publishing Arts
• University of Phoenix (2004) – Timonium, MD
B.S. - Business Administration/Business Management
Knowledge, Skills & Abilities
• Excellent written and verbal communication skills including creative business writing; copywriting; editing; scriptwriting; technical writing; web content writing
• MS Word and applications (Access, Excel, PowerPoint, and Outlook); Word Perfect
• Graphic and desktop publishing software ( Adobe CS 5– In Design, Illustrator, Photoshop, Acrobat, Dream Weaver, MS Picture it Publishing, MS Digital Photo, MS Publisher, Print Shop); Final Cut Express; Adobe Premiere
• Creative Communications: logos, photo advertisements, brochures, power point presentations for the use and benefit of marketing; brand development; departmental/divisional projects, internal communications, board presentations, training workshops and resource materials
• Knowledge and experience in digital delivery of programs and services
• Mac/PC
• Ability to juggle multiple projects and delegate effectively
• Ability to work well independently or with people of diverse ages, ethnicities, and education levels
• Ability to establish priorities and proceed with objectives without supervision
Experience HighPoint Global – May 2013 – Present
Content Writer for CMS (Centers for Medicare and Medicaid)
• Update scripting to ensure information is accurate, in plain language,
and up to date.
• Edit content for grammatical and formatting errors to ensure accuracy
and readability.
• Monitor feedback from customer service representatives to ensure
accuracy and readability.
• Provide Medicare knowledge to other departments
• Conduct or participate in design meetings with SME, editor, developer,
and or lead
Robert Half/Office Team - July 2010 to May 2013
Administrative Assistant
CONNOR Environmental – 02/13 – 05/13
Jones Lang LaSalle – 10/12 – 01/13
S.A. Comunale – 07/12 – 10/12
JJ. Haines – 04/12 – 06/12
Project Coordinator – 9/2011 – 12/2011
Baltimore Neighborhoods, Inc.
• Marketing Operations/created marketing collateral
• Wrote web content
• Developed and monitored social media sites (Facebook, Twitter, YouTube)
• Liaised with management at all levels of the business, managed their expectations for project delivery, project issues, risks, and made recommendations to senior leadership as appropriate
E-Learning Specialist – 07/2010 (2 week assignment)
Laureate Higher Education Group
• Used Adobe Captivate software to record data for learning institutions
• Entered portal data
• Created spreadsheets using Excel program
Contractual – 2006 to Present
Editor/Website Designer
Granted In Style, LLC
Graphic Designer/Booking Agent
Brian Horsey Photography
Office Manager/Marketing Specialist
Mid-Atlantic Restoration Services, LLC
Other – 2006 - 2011
Writer/Editor – 2004 - 2006
Levin Group – Dental Consulting
• Supported the Consulting group’s initiatives for internal/external marketing strategies
• Created and designed marketing and sales presentations for clients
• Contributed to educational material creation and updates
• Wrote copy for press releases, scripts, fact sheets, marketing brochures and other collateral
• Provided writing, editing and fact-checking expertise to the departments within the Consulting Business Unit.
Asthma Educator – 2001 - 2003
Baltimore City Public School System
• Wrote curriculum for asthma program
• Facilitated Staff Development Workshops
• Graphic & Visual Aid Coordinator
• Developed Power Point Presentations for various subject matters, departments and schools