388 Gooch Crescent, Milton
Pursue my dream as a Freelance Contributor, to utilize my superior communication skills and past experience in research for an established corporate sector.
? Contributed articles as a freelancer for over 6 years.
? Motivated self-starter; able to spark interest, take initiative and provide quality results on time.
? Familiarity with reading, analyzing and interpreting general business periodicals and professional journals.
? Amazing ability at writing reports, manuals, speeches, and articles; outline communication plans while simplifying complex details
? Served as the central point of contact for media inquiries and maintaining information on social media.
? Proven exceptional presentation and communication skills, both verbal and written.
SKILLS & CAREER ACHIEVMENTS
? Flair for creative and informative articles: Penned several article for Dawn Newspaper, the largest selling English paper in Pakistan. Included research, interviewing and verifying information received from numerous sources.
? Staff and customer dealing at all levels, ensuring successful communication via actively listening, probing questions and resolving issues.
? Served as the central point of contact for media inquiries. Resolved any issues that had risen with promotional content
? Responsible for researching, writing, and verifying company’s quarterly newsletter. Ensures that all materials are aligned with company’s brand identity.
? Prepare brochures and presentations on products, services and corporate strategies. Assist departmental heads in preparing communication material and event discourses.
? Responsible for preparing media and public communication service announcement
? Constant interaction with online audience in a positive manner, dealing in a strategic manner on social media
? Maintained a social media blog- Starz: Responsible for blogging and providing opinionated perspectives.
? Excellent technical writing skills: documented Product User manual for client facilitation
? Proofread for an independent publication. Ensuring all featured articles are in sync with the latest trend.
? Volunteered my services for non-profit organization BookGroup, for proof reading & editing.
? Proven experience with MS Word, MS Excel, MS Visio & MS PowerPoint
? Rolled out strategies to timely invoice and achieve revenue targets for all 26+ international clients for annual dues crossing $300,000
? Ensuring 200+ local client billing is on track for monthly invoices crossing $180,000.
? Timely acceptance of customized Service Level Agreements and Sub-Contracts with all local and international clients
? Uncovered a 22-month old outstanding due of $15,000 against a product deployment
? Collaborated with cross functional departments to assure seamless communication- Technical, Business & External entities
? Conducted standard procedure training to employees, in coordination with Manager HR, to familiarize employees with Company’s standards & policies.
? Follow-ups with in-house departments to revise SOPs & improve processes for maximum potential.
? Assisted in the preparation of operating procedures & work instructions for revision
? Identifying opportunities for improvement in Customer Service, Project Satisfaction & Operational efficiency
? In depth knowledge of coordinating activities between the Finance, Marketing and Business departments
KNOWLEDGE, SKILLS & ABILITIES
? *MS Word, MS Excel, MS Project & MS PowerPoint
? *Usage of effective marketing strategies
? *Strong writing\editing for social media
? *Clear and effective communication mannerism
? *Resourceful? ? *Research & writing
? *Social media material preparation
? *Policy / Procedure & User Manual Development
? *Schedule coordination
? *Solid multitasking & prioritizing skills ?
? Freelance Contributor – Regular Jan 2002- Jan 2012
Dawn Group of Newspaper
? Cenit Consulting Jan 2013- Aug 2014
? Alchemy Technologies Ltd Jan 2008 – May 2010
Analyst \ Project Coordinator
? TPS Ltd Nov 2002 - Dec 2007
Manager, Corporate Services & Quality
? Salvation Army Nov 2014 – Ongoing
Volunteer – Food & Toys Drive
CERTIFICATIONS AND AFFILIATIONS
? Member, Information Systems Audit & Control Association (ISACA), Toronto Chapter
? Conducted workshop for end-users and clients for Product orientation
? Attended 2-day training for ‘Presentation Skills’ & ‘Interpersonal Skills’
? Attended workshops for MS Office and MS PowerPoint
? Received training on ‘‘Time Management’
? Masters of Computer Science, Pakistan
? Bachelor of Computer Science, Pakistan
References available upon request