Marissa M. Clarke
109 Truman Street, 2nd Floor
New London, CT 06320
Responsible and dependable. Ability to work within a team or independently. Works well with minimum supervision. Analytical and detail oriented. Organized with time management of projects. Innovative and creative. Strong listening skills and problem solving skills. Confident public speaker. Possess the strong capacity for retention. Commitment to higher learning with personal and professional skills development.
Ability to type 24,000 KPH. Knowledge of all Microsoft Office Applications with advanced experience in Microsoft Excel and Microsoft Word.
Temporaries of New England, New London, CT June 2014 – November 2014
Purchasing Administrative Assistant
Maintaining and entering purchase orders. Maintaining and compiling purchasing and shipping reports. Working with accounts payable regarding supplier and vendor invoices. Data entry, filing, customer service.
The Center: A Drop In Learning & Community Resource Center, New London, CT February 2013 – January 2014
Used a range of office software including email, spreadsheets, and databases. Managed filing systems. Management of social media. Developed and implemented new record management. Maintained supplies of stationery and equipment. Wrote reports for senior management. Organized and chaired meetings with all staff; typed agenda and took minutes.
Twin Towers Trading Site Management, LLC, New London, CT 2010 - 2012
Data Entry Specialist
Transferred large volume of data from prepared computerized Excel spreadsheets to MS ACCESS database for generation of invoices. Requested source documents, verified data and re-entered corrected data, if necessary. Scanned documents into document management system. Performed administrative duties including answering telephones, copying, faxing, and transferring data to reports for supervisor.
Manpower, Waterford, CT 2009 - 2010
Managed daily office and telephone operations. Manual filing. Maintained client files through computerized data management systems.
In-Bound Call Representative
Telephone operations for in-bound call center. Customer service. Entered customer orders in database. Investigated customer dissatisfaction with products to attain resolution.
Data Document Specialist
Prepared and scanned medical documents for FDA approval. Reviewed, examined and corrected documentation for accuracy.
New London Public Schools, New London, CT 2007 - 2009
Food Service Secretary
Assist food service director in daily activities. Manual filing. Maintain computerized data management systems. General office duties.
Special Education / Educational Assistant
One-on-one assignment to a child with special needs. Assisted child to maintain focus during school work and activities throughout the day. Facilitated social interaction with child’s classmates. Logged and reported child’s behavioral progress in daily logs and at 504 planning meetings.
Mohegan Sun Casino, Uncasville, CT 2005 - 2007
Banker / Cashier Operations Department
Balanced various banks in the casino by end of shift, outing bulk amounts of cash and coin on reserve for following shift. Exchanged all cash equivalents (i.e. foreign currency, chips, Travelers Checks, etc.) for assorted amounts of cash and coin for cashiers. Trained 12 people in various banks.
Citizens Bank, New London, CT 2002-2005
Processed customer transactions that include payments, deposits, and withdrawals. Referred potential sales opportunities and more complex service issues to bankers / loan officers. Assisted other bank personnel and loan officers in the gathering of new customers as well as expanding these customers’ services within the bank. Ensured daily balance of cash drawer.
Howard University Hospital, Washington, DC 2000-2002
Public Relations Department / Marketing Assistant
Created and planned campaigns for Howard University Hospital and Howard University. Contributed to the development, rollout and management of a number of marketing campaigns hospital-wide. Procurement of items such as office equipment and supplies for special events and health fairs.
New London High School
Honor Student/Advanced Placement Courses
Film Production, Theater Arts Administration