Caroline Seow

Freelance Journalistic Writer & Chinese Translator

Location:Slacks Creek, Queensland, Australia
2 Skills

University of Western Australia, Perth, Australia (2014)
Bachelor of Arts (Communication Studies). Cummulative GPA: 6.68 / 7
11/16 units with High Distinction, 5 units with Distinction

College Tunku Abdul Rahman, Kuala Lumpur, Malaysia (2008)
Diploma in Mass Communications (Public Relations) with Merit
GPA: 3.583 / 4
Golden Jubilee Scholarship of University of New South Wales, Australia - one of five nominated by School of Social Science and Humanities

Relevant Degree Coursework with High Distinctions

Advertising & Promotion ? Journalism in Practice ? Communication Strategies for Change ? Communication in Practice ? Exhibitions and Interpretation


Proficient in Microsoft Office (Level: Advanced) ? Strong analytical and research skills ? Bilingual: fluent in English (Spoken and Written: Advanced) and Mandarin (Native)

Work Experience

Local Document Specialist (LDS) (Dec 2013 – Aug 2014)
Boehringer Ingelheim Pte. Ltd., Singapore
Ranks among the world's leading pharmaceutical companies, focusing on prescription medicines and consumer health care.

• Received testimonial from Head of Clinical Operations, South East Asia and South Korea (SEASK), for outstanding performance and dedication to work.
• Responsible for pharmaceutical trial material and documentation for BI Singapore Clinical Operations (BISCO), across Singapore, Malaysia, Thailand, Vietnam, Philippines, and Indonesia.
• Provide quality training to all users in BI on the electronic documentation system.
• Review overall Key Performance Indicator (KPI) and plan strategic initiative in improving quality metrics and KPIs.
• Liaise and advise internal and external users on system related issues.

Project Clinical Trial Assistant (Oct 2012 – Dec 2013)
Boehringer Ingelheim Pte. Ltd., Singapore

• Assist the Clinical Research Officers (CRO) Management & Medical Business team with in-house activities and documentation associated with the set-up and management of clinical trial activities.
• Local Administrator for South East Asia (SEA), responsible for updating study data in the Clinical Trial Management Systems (CTMS) and providing training to the key users.
• Ensure administrative tasks are completed according to internal standards and timeline
• Exceptional performance led to promotion in December 2013.

Study Coordinator (May 2010 – Oct 2012)
Singapore Eye Research Institute, Singapore
The Singapore’s national research institute for ophthalmic and vision research
• Involved in patient recruitment for research projects according to International Good Clinical Practice standard
• Support day-to-day research-related activities whilst ensuring the delivery of the highest level of patient care