To undertake a challenging career opportunity as a Technical Writer in an industry where I can utilize my relevant qualifications and experience gained over fifteen years. Having acquired a high level of competency in teaching, professional writing, document control, and editing, I am positive that I would make a great addition to your company.
Education and Training
University of Otago Dunedin, New Zealand
Ph.D. in progress (ABD) 2013
Hobart College Geneva, New York
Bachelor of Science: Physics and Mathematics 1985
St. Francis Xavier University Antigonish, Nova Scotia
Bachelor and Master of Arts 2004/2008
Binghamton University Binghamton, NY
Master of Music 1997
WHMIS, OH&S, H2S, TDG, ATV Awareness Certificates of Training 23Jul, 2013
Officer Candidate School (navigation, ship handling, administration) Navy
Surface Warfare Officer School Navy
Engineering Officer of the Watch (1200 lbs. Steam) Navy
Advanced Red Cross/BSA Lifesaving (swimming, canoe, boat) Red Cross/Boy Scouts
Advanced First Aid/CPR/Radio Operator/Helicopter Control Officer Red Cross/Navy
?For a major oil refinery, created technical instructions (NDE, Integrity Operating Windows, reporting procedures, welding procedures, etc.) for Mechanical Integrity Group
?For an Industrial Controls company, created technical documents for multi-hundred-thousand dollar process control projects: HVAC, D.I. Water, Primary/Secondary Hot Water, Public Utilities, and electronic chip making machines. Expert in shifting language registers/styles to meet clients’ needs
?Using SCADA application packages (Fix32, Citect, Wonderware), created HMI for automated production lines and environmental systems at large manufacturing facilities. Created GUI pages, navigation, database/tags for up to 20,000 points. Created web site tutorial using MS Visual Studio
?Wrote SOPs for a printing company. Organized all administration documents, set documentation standards, and proof-read/edited 100,000+ page documents for mathematical/formatting errors
?Expert in shifting to meet selected departmental methodologies
?Designed Panel layouts (PLCs, Terminal Blocks, Power Supplies, etc.) and created complete electrical designs using AutoCADD for process control systems; assigned analog/digital I/O
?Published author and editor. Skilled at image naming conventions and insertion
?Am fluent in Word, Access, PowerPoint, Excel, InDesign, AutoCADD, TurboCAD, DraftSight, Adobe Professional, OnTime, ABBYY FineReader, MatLab, Fix32, Citect, etc. Some experience with GMC (Inspire Design), Scribus, and FrameMaker. Work with Windows and Mac
Irving Oil Refining | http://www.irvingoil.com/Irving Oil:
Feb 2014 – present
Free-lance: Mar 2013 – Jan 2014
Senior Technical Writer (contract)
One of the largest Canadian-owned companies in Canada, Irving Oil is now the leading regional energy company in Eastern Canada and New England.
•Create instructions for the Asset Integrity Group at the refinery in St. John, New Brunswick, Canada
•Instructions include: Inspection Progress, NDE Performance Verification, Integrity Operating Windows, NDE Procedures, Welding Procedures, Process Valve Inspection Procedures, Inspection Reporting, etc.
IMS, Inc. | http://imsdirect.com
Jun 2012 – Feb 2013
Technical Writer/Document Control Specialist
An aggressive, up-and-coming printing company focused on providing critical communications for credit unions and banks; processes an enormous amount of data for personal bank statements.
•Created entire Policy and Procedure instructions from scratch. Included: OSHA Lockout/Tagout, PCI (computer/server security) compliance, facility security, and Emergency/Disaster Recovery
•Defined and documented interfaces of company manual to automated operations within application subsystems, to external systems, and between new and existing systems; created solution database
•Designated to edit/create important documents, web pages; proofed 100,000 page documents for formatting, numerical accuracy. Created online tutorials and programmed web sites using MS Visual Studio. Created, managed, and maintained the electronic database for document control
•Created on-line web site tutorial using MS Visual Studio
•Performed business analyses of functional requirements to identify information, procedures, and decision flows
•Wrote SOPs. Organized all administration documents, set documentation standards, and proof-read/edited 100,000+ page documents for mathematical/formatting errors
•Expert in shifting to meet selected departmental methodologies
University of Otago | www.otago.ac.nz
Sep 2008 – Jun 2012
Ph.D. Candidate (ABD)
Conducted research on pitch and rhythm developments in western European art music using computer applications and mathematical algorithms. Wrote papers in a technical/scientific style including:
• Was the editor for The Celtic Lyre (reprint 1898), published by Sìol Cultural Enterprises in May, 2012; is a complete re-setting. ISBN: 978-0-9869659-6-8. As Music Editor, used InDesign to import eighty PDFs made from the Sibelius application to create book. Created each sheet and edited it. Preface and examples can be seen here: http://www.academia.edu/1536150/The_Celtic_Lyre-Preface
•“The Connection Between Fenian Lays, Liturgical Chant, Recitative, and Dán Díreach: a Pre-Medieval Narrative Song Tradition,” Proceedings from the Seventh Australian Conference of Celtic Studies. The University of Sydney, September–October 2010. ISBN: 978-1-74210-234-4 (http://www.academia. edu/715967/The_Connection_Between_Fenian_Lays_Liturgical_Chant_Recitative_and_Dan_Direach_a_Pre-Medieval_Narrative_Song_Tradition)
• Published: “The Origin of the European Folk Music Scale: A New theory” in Ethnomusicology Review (http://ethnomusicologyreview.ucla.edu/content/origin-european-folk-music-scale-new-theory). This juxtaposes he exponential diatonic scale with the more logarithmic natural scale
St. Francis Xavier University | www.stfx.ca
Sep 2002 – Sep 2008
While attending St. Francis Xavier University, tutored Students with Learning Disabilities to write documents for IT, physics, mathematics, chemistry, etc. courses; also taught English as a Second Language (ESL) to Russian, Mexican, and Chinese immigrants at The Writing Centre in Antigonish, Nova Scotia, Canada. Wrote Masters thesis as a technical manual
Navy | www.navy.mil
Mar 85 – Feb 92, Nov 01 – Sep 02 (full-time)
Feb 1993 – Nov 2001 (part-time)
Naval Surface Warfare Officer
Guided Missile Destroyer. 350’, 4,700 tonne; 4, 1200 lbs. boilers, 2 tracked 5” guns.
Military Sealift Command: Transport military goods to sea assets and in port via shipping.
Mobile Inshore Undersea Warfare Unit 214: Elite 80-member shore watcher unit operating in the field.
Engineering Officer (Auxiliaries and Electrical Officer/EOOW) and Deck Officer (Gunnery Officer/SWO):
•Ran the engineering plant. Designated as Electrical Safety Officer-trained all crew monthly
•Planned Maintenance, repair, replacement, and trained 35 personnel for all HVAC units, chillers, compressors (HP/LP), electric motors and controllers, diesel engines/MG sets, large firewater pumps, dehydrators, hotel services, winches, small boats, etc.
•As Gunnery Officer, led 25 personnel, maintained, repaired, and fired two tracked, 5” diameter guns in anti-air/surface and NGFS (placing rounds on land co-ordinates). Trained personnel in fire fighting and bridge watch standing. Trained crew in security tactics
Administration Department Head/Document Control:
•Monitored/created Planned Maintenance for heavy vehicles, medical fitness, clearances, evaluations, etc. Prepared unit for deployment to Afghanistan. Ran Welfare and Recreation Program
•Port Liaison Officer in Benelux, Netherlands, and Italy. Conducted ship surveys, damage reports, port suitability inspections, husbanding, CasRep runs, etc.
•Created command instructions and technical publications for vehicle operation, health and safety, security clearance documentation, postal operations, passport and visa applications, medical records, postal office, personal appearance inspections, etc.
Smartech Systems, Inc. | www.S2iEng.com
Sep 1997 – Nov 2001Document Support/Controls Engineer
Industrial Controls Integrator providing SCADA control for large HVAC, De-ionized water, hot water, secondary hot water, water treatment, etc. environmental systems for large manufacturing facilities.
•Created technical documents for multi-hundred-thousand dollar process control projects for four years. These included User Manuals and Operating Procedures for HVAC, D.I. Water, Primary/Secondary Hot Water, Public Utilities, and electronic chip making machines. Expert in shifting language registers/styles to meet clients’ needs on any continent
•Using SCADA application packages (Fix32, Citect, Wonderware), created HMI for automated production lines and environmental systems at large manufacturing facilities. Created GUI pages, navigation, database/tags for up to 20,000 points
•Designed Panel layouts (PLCs, Terminal Blocks, Power Supplies, etc.) and created complete electrical schematics using AutoCADD; assigned analog/digital I/O. Created Databases. Purchased equipment
•Designed internet web pages for Industrial applications. Converted DOS to Windows NT applications
References Available Upon Request