Asha Gadsing

Freelance Quality Assurance Freelancer & Retailing Freelancer

496
Location:Toronto, Ontario, Canada
Profile:https://www.freelanced.com/ashagadsing
0
Kudos
2.5
2 Skills
$23
Rate/Hr
Asha Gadsing

Summary
• Result-oriented, customer-focused, responsible, hardworking, quick learner Quality Assurance Analyst with more than 3.5 years of industry experience. In depth knowledge of Software Testing Life Cycle (STLC) including Analyzing and understanding Business Requirement, Test Strategy/Plan documentation, Test Cases preparation, Test data set up, Test Execution, SIT-UAT test co-ordination, defect Management and Metrics Reporting.
• Functional experience includes MS Dynamics CRM - Module like Client Management, Activity and Task, Contacts Management, Opportunity Management, Campaign and Quote Managing, Reports and User Creations, Adverse Events, Product Complaints, Medical Information Requests and Active Surveillance programs.
• Core Domain skills are in CRM, Banking and Life Science domains. Also have exposure to the HealthCare CRM and Telecommunication Billing domain. Experience in the ETL - Data warehouse testing for the data migrations and SCD validations.
• Roles involve creation of process related documents such as: Test Plan and Test strategy documents, writing Test Cases and documenting results, Test Calendar, Traceability Matrix, Review Reports, Audit Reports, Test Metrics and Reporting. Expertise in HP Quality Centre (ALM) or similar test management tools for tests case preparation, execution and defect Management including defect report metric generation.

Key Technical Skills
Proficient with following programming languages, Databases, Technologies and Tools including but not limited to:
Programming Language - SQL, Unix
Database - Oracle 9I, Sql Server 2005,Sql server 2008, Data warehousing MS CRM-Dynamics 2011, Windchill9.1 HP Quality Center 10.0, HP Quality Center ALM 11.0, Eco X,OR Siebel

Work Experience
Amgen Canada Inc.
QA Analyst
The objective of this project is Amgen processes communications from Customers containing requests for information related to Amgen Products and Active Surveillance programs, as well as post market Adverse Event and Product Complaint reports. IRPC is the central system for accepting inquiries, assembling and distributing responses, and performing product complaint investigations.
The goal of the IRPC system is to harmonize global processes and improve the quality of data collected for Adverse Events, Product Complaints, Medical Information Requests and Active Surveillance programs.

? Worked on the IRPC application, where IRPC is the central system for accepting inquiries, assembling and distributing responses, and performing customer product complaint investigations
? Understanding Critical Business scenarios for the CRM application for customer information consolidation and transforming them into CRM Functional Specifications.
? Preparation of Test Plan, Test Data. Source to Target Data Migration and Data Transformations validations.
? Prepared test cases for CRs based on Use case documents and understanding critical business scenario.
? Involved in functional testing , Regression testing for SIT environment
? Day to day testing activities includes validating CRM capabilities of system ranging from Reports, Account, Opportunity, Advisers entities covering Sale CRM. Validate synchronization of entities using Outlook for CRM in Online as well as Offline mode.
? HP QC Test Management including Test plan, Test lab, Requirements, Defects, Running tests from test lab, Defect reporting, Reports and Graphs generation, Traceability matrix generation, linking of defects

CRM - Lloyds Bank –
QA Analyst

Lloyds Bank-Wholesale Banking and Markets (WBM) part of Wholesale division at Lloyds bank, delivers corporate banking and risk management services to businesses with over 15 million annual turnover. One CRM Application for Lloyds banking group is build using Microsoft Dynamics CRM 2011.CRM data from various source systems like GLOBAL ADAM, SQUIRREL, EUC will be loaded into One CRM as a part of Data Migration project

? Worked in the of CRM project is to deliver scalable, robust, integrated and efficient solution to engage with and manage direct customers of two most prominent Business Units of the Bank using Microsoft Dynamics CRM 2011 Platform Understanding Critical Business scenarios and transforming them into CRM Functional Specifications.
? Creation of Users in CRM Application, Run Reports, Documentation of reports.
? Functional experience includes MS Dynamics CRM - Module like Client Management, Activity and Task, Contacts Management, Opportunity, Quotes, Campaign and Quick Management, Account Management.
? Functional experience includes MS Dynamics CRM - Module like Client Management, Activity and Task, Contacts Management.
? Validate synchronization of entities using Outlook for CRM in Online as well as Offline mode.
? Prepared test cases for CRs based on Use case documents and understanding critical business scenario.
? Validate the Warehouse loads for the source data. Validate the loads as per data warehouse transformation logic. Validate the SCD logic for the warehouse loads.
? Preparation SQL queries for Database validations. Involves SCD type1, type2 and type3 validations using complex SQL queries
? Involved in functional testing, Regression testing for SIT and UAT environment.
? Validate synchronization of entities using Outlook for CRM in Online as well as Offline mode.
? HP QC Test Management including Test plan, Test lab, Requirements, Defects, Running tests from test lab, Defect reporting, Reports and Graphs generation, Traceability matrix generation, linking of defects

British Telecommunications
Tester
BT is telephonic monopoly of UK, which provides telephonic services to its customers and to others customer providers in UK along with other services like Ethernet services and next generation Access products. Project includes end to end functional designing and development of various applications that are evolved for fulfilment of (L2C journey), assurance (T2R journey) and billing systems.

? Worked in the Project includes end to end functional designing and development of various applications that are evolved for fulfilment of (L2C journey), assurance (T2R journey) and billing systems.
? Have Understanding of the Telecommunications Billing systems.
? Involved in the Functional Testing, Regression Testing. Documentation and Preparation of test cases and results.
? Participate in Defect review meetings with the all the stakeholders reporting the daily status and Defect tracking.
? HP QC Test Management including Test plan, Test lab, Requirements, Defects, Running tests from test lab, Defect reporting.
Education

Post - Graduation - Master of Computer Science

Courses and Certifications

? Microsoft Certification for MS Dynamics CRM Applications - MB2 868 Certification.
? Testing certification by International Software Testing Qualifications Board (ISTQB)
Skills (2) Rating
Quality Assurance
Retailing