Monica Coronel

Freelance Consultant & Blog Writer

Location:Fort Lauderdale, Florida, United States
2 Skills

Leadership and Accountability to enhance & improve performance in the workplace

A problem solver, effective listener and communicator with strong knowledge in training and instructional design, able to create strong partnership and manage and direct diverse teams. Bilingual: Spanish, English

? Selling Skills ? Design training material ? Increase accountability
? Employee Development ? Classroom facilitation ? Team management skills
? Training and Coaching Sales team ? Developing leadership skills ? Project management skills
? Improve level of business expertise ? Improve business performance


Tribus – Sawgrass Outlet Mall – Sunrise, FL – 2009 - Present
Business Consultant/Coach
Serve as a consultant and coach in sales and operations for business expansion, maximizing existing brands and market opportunities. Focus on providing support and training to increase sales and offer excellent customer service offering coaching in different areas such as: product knowledge, selling skills and service essentials:
• Identify strengths, weaknesses, and opportunities for improvement going through a process of in-depth interviews with upper management and staff
• Implements a customer service improvement plan to enhance customer satisfaction and engagement by settings mechanisms in place to ensure the organization is communicating with clients at every stage of the sales process as well as building customer loyalty
• Coaching and development of sales force by developing employee’s competencies, diagnose performance flaws, improve unsatisfactory performance, foster productive working relationships, promoting a positive, supportive, goal oriented environment and building a strong team, keeping a monthly track of their performance.
• Design and development of training material aligned with the organization’s goals and objectives in order to synchronize efforts and maximize productivity through out the company
• Increase customer service experience which was reflected in monthly sales measured individually from a target of $90 per hour to $140 per hour during the first 6 months of training

William Rainey Harper College / Olivet Nazarene University – 2004-2005
Adjunct Faculty / Online Instructor
Design and development of curriculum and syllabus according to standards and fulfilling requirements set by the Instructional department of the College as well as teach the material and keep students engaged and motivated.
• Principles of Management / Understanding Business / Organizational Behavior / Marketing

TecnoLink Group, Inc Parkland - FL – 2002 - 2005
Sales and Marketing Manager
Led the design and implementation of marketing and sales strategy programs through out the organization and in accordance with the goals and objectives of the leading team.
• Responsible for designing and implementing marketing programs and sales strategies for the USA and Latin American subsidiaries to launch new high-tech products, which were successfully adopted and implemented bringing sales of $ 800,000 the following year
• Managed promotional tools as direct mail and advertising in the USA market as well as subsidiaries in Latin America impacting sales revenue by 10% in a year and creating a competitive analysis to assess market share in USA market giving the company a clear perspective to include effective programs in future marketing and sales plans
• Promoted and developed diversity programs across the organization and across independent agents and retailers in order to create a uniform, harmonious more productive and motivated business relationship and work environments
• Responsible for building strong relationships with customers and providers to ensure a long-term relationship and secure better pricing and delivery conditions


Master of Business Administration
University of Notre Dame, South Ben, Indiana

Bachelor in Marketing
City University, Seattle, WA

Fully Bilingual: Spanish, English
Skills (2) Rating
Blog Writing