Summary of Qualifications
Excellent customer service skills
2 years administrative assistant and receptionist experience
Strong presentation skills
Solid closing ability
6 years sales experience
Wells Fargo Bank 09/05/13-09/26/14
Sales, customer services
Personal loans, mortgage initiation
Offsite events to expand business
First Tech Federal Credit Union 12/28/12-09/25/13
Financial Solutions Representative
Initiating, processing and closing auto and personal loans
Building and deepening relationships
Attended offsite events to initiate more business
Exceeded member satisfaction score two quarters in a row
Cornell & Associates Inc. Apr ’11- Sep’12
Analyzing, balancing company’s bank accounts
General office duties
Bank of America, Seattle, WA
Sales and Service Specialist Aug '08 Jan'11
Consistently exceeded personal sales goals.
Averaged 25 new accounts per month.
Successfully acted as a personal banker without training for three months while maintaining profitability for the branch.
Managed staff during senior management meetings.
Received promotion from Senior Teller to Sales and Service Specialist resulting in a transfer from Bellevue, WA, to Shoreline, WA.
Consistently exceeded teller goals of 200 referrals per quarter.
Received promotion from Teller to Senior Teller resulting in a transfer from Maple Valley, WA, to Bellevue, WA.
University of Washington
Bachelor Degree in Communications (2011-2015)
Bellevue College, Bellevue, WA
Associates Degree in Business Management (2006-2009)
Fluent in Russian