Kath

Freelance Content Writer & Editor

602
Location:Grand Haven, Michigan, United States
Profile:https://www.freelanced.com/kath072637
0
Kudos
3.5
2 Skills
$30
Rate/Hr
KATHY
ANDERSON

PROFESSIONAL SUMMARY
A position writing or editing which adds value by maximizing time and adds revenue by providing the highest quality professional product the first time.

SELECTED ACHIEVEMENTS
? Recognized as top accuracy producer yielding an average of $225,000 per month
in guaranteed revenue for exact input of customer data for 8 ½ years in health care
? Proposed revenue increase by championing, initiating and creating new customer I.D. which was authorized by Executive Council for use; competitors had no such item
? Selected from over 100 contractors to independently edit and format voluminous raw verbiage for consultant in high pressure roll-out of clients’ employee insurance plans

EXPERIENCE
Front Desk Liaison (Project Manager) 2004-2014
North Ottawa Community Health System Grand Haven, MI
Sought out by manager for proven extraordinary attention to detail, speed and ability to re-assess and re-configure resources to successfully streamline 4,100 contacts monthly
Patient Registration (Workflow Coordinator)
Earned reputation across departments as the “Go-To-Person” for one stop problem solving

Mortgage Broker Representative 2002-2005
Goldleaf Capital Group/The Home Lending Center Grand Rapids, MI
Displayed meticulous attention to detail and ability to navigate complex processes

Writer/Content Administrator 2000-2001
PricewaterhouseCoopers, LLC Little Falls, NJ
Wrote and edited final content for print, web deployment and help desk reference
Communications Specialist – Verizon Communications
Of 55 ranked in top 1% for productivity, speed, accuracy and caller satisfaction

Shift Supervisor and Human Resources Representative 1994-2000
United Parcel Service Saddle Brook, NJ
Promoted to Supervisor and Administrative lead managing 23 employees processing 15,000 packages per night in the highest revenue/liability area where accuracy and completeness is required in all aspects of this renowned service operation.

EDUCATION
Major: Biology /Secondary Concentration in English and Religion
Bachelor of Arts: Hope College, Holland, MI

ADDITIONAL INFORMATION
? Volunteer in Pediatrics – Memorial Sloan Kettering Cancer Center NYC,NY
? Completed Marathons New York City (3) ; DC Marine Corps (2)
? Campaign Manager for successful re-election of NJ Congresswoman Marge Roukema









“I have worked with Kathy for ten years. I could always rely on her dedication to perfection, customer service skills and work ethic.”

J
Pre-Admission Review
North Ottawa Community Health System

“You did this entire writing and editing project solo? Impressive in scope.”
PricewaterhouseCoopers Client
Roll-Out Team

“Time and time again she proved her professionalism. Our team depended on Kathy for assurance of overall quality.”
D
Admission Review
North Ottawa Community Health System
Skills (2) Rating
Content Writing
Editing