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Amelia Powell

Freelance Magazine Designer & Document Designer

Location:Atlanta, Georgia, United States
2 Skills
Amelia Powell

Profile: An exceptional Customer Service Professional with progressive experience in positively resolving customer issues through extensive knowledge of company products and/or services and the unique ability to process information quickly for greater customer retention.

? Photo editing ? Promotional productions
? Multimedia presentations ? Production management
? Technical manuals /manipulation ? Project Coordinator
? Imagery production/manipulation ? Shipping and Receiving
? Media advisories ? Shipping and Production Training
? Retail and Shipping Audits ? Back office Management
? Money Management ? Troubleshooting computers and copiers
? Proofreading ? Money Management

Relevant Work Experience:
?Processed customer’s service orders by phone and internet, resolved customers issues
?Calculated time cards and input payroll, adjusted time
?Maintained inventory of office supplies, retail items and shipping supplies
?Handled domestic and international shipping, calculations, insurance
?Performed quality assurance for accuracy on all customer orders
?Developed briefings, brochures, multimedia presentations, promotional products,
?Created technical illustrations and computer artwork for use in products
?Coordinated orders and projects for their proper turnaround times
? Prepared daily/weekly/monthly reports detailing shipping volume and profits
? Supervised and trained team members on products and services
?Routed orders correctly and scheduled pickups to avoid charge backs
?Handled a multiple phone lines

Professional Work History:
KeKeProductions Digital Media Specialist (01/2013- Present)
FedEx Office Customer Service Coordinator/Production Manager (02/2002-01/2013)
Allat Learning Center Director/Owner (08/1998-01/2002)

Codeacdemy: Present Studying Coding in Html, C.S.S, jQuery, JavaScript
I.I.T Technical Institute of Technology Associates Degree in Electronic Engineering

Related Skills:
Adobe package (Acrobat 8 Professional, Illustrator, InDesign, Photoshop, Microsoft package
Excel, PowerPoint, MS Word, and Outlook.)
Skills (2) Rating
Magazine Design
Document Design