Sarah M Nzekani

Freelance French Translator & Illustrator

706
Location:Lawrenceville, Georgia, United States
Profile:https://www.freelanced.com/sarahnzekani
0
Kudos
3.0
2 Skills
$10
Rate/Hr
WORK EXPERIENCE

Pro-search staffing agency - Portland, ME - June 2013 to November 2013
CashStar- Costumer service representative- Portland, Maine • Answered customer inquiries from online messages
• Chatted with customers regarding E-gift cards
• Helped customer with email and offline chat inquiries
• Answered customer questions and helped them use their e-gift cards while on the phone.

CIEE- Office helper- Portland, Maine
• Ordering, stocking, and distributing office supplies;
• Making photocopies, sending faxes, shredding documents; • Organizing and maintaining paper and electronic files;
• Maintaining general office tidiness;
• Running errands and performing miscellaneous job-related duties as assigned
• Records and files information.
• Prepares packages and mail, including bulk mailings, for delivery and distribution.

WEX- Inbound customer service representative- South Portland, Maine
• Used questioning and listening skills that support effective telephone
communication.
• Applied the elements of building positive rapport with different types of customers over the phone. • Helped customer make changes in their fleet card account.
• added and removed truck drivers from fleet accounts, per requests of owners or managers.

Outbound Customer Service Representative
Voice Teleservice - Portland, ME - February 2013 to June 2013
Called potential customers and asked them questions following a script provided by employer • Logged respondents' answers into a computer system
• Generated leads and drive sales
• Maintained precise and accurate records of daily and weekly activities and referral profiles

Outbound Customer Service Representative
Voice Teleservice - Portland, ME - February 2012 to June 2012
Called potential customers and asked them questions following a script provided by employer • Logged respondents' answers into a computer system
• Generated leads and drive sales
• Maintained precise and accurate records of daily and weekly activities and referral profiles

Surveyor
Rock Coast Personnel - Portland, ME - September 2011 to February 2012
Called potential customers and asked them questions following a script provided by employer • Called applicants to obtain more detailed information on their health history and health insurance company
• Logged respondents' answers into a computer system
• Maintained precise and accurate records of daily and weekly activities and referral profiles

Cashier
Toys R Us - South Portland, ME - March 2011 to September 2011
Ensured that each customer receive outstanding service.
• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
• Described merchandise and explain operation of merchandise to customers.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
• Recommended merchandise based on customer needs.
• Operated a cash register to process cash, check and credit card transactions.
• Administered all point of sale opening and closing procedures.
• Explained information about the quality, value and style of products to Influence customer
buying decisions

Cashier
Walgreens - Lawrenceville, GA - November 2010 to March 2011
Ensured that each customer receive outstanding service.
• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
• Maintains orderly appearance of register area.
• Communicates customer requests to management.
• Computed sales prices, total purchases and processed payments.
• Described merchandise and explain operation of merchandise to customers.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
• Recommended merchandise based on customer needs.
• Operated a cash register to process cash, check and credit card transactions.
• Administered all point of sale opening and closing procedures.
• Explained information about the quality, value and style of products to Influence customer
buying decisions

EDUCATION

Associate's degree
University of Phoenix - Phoenix, AZ- 2016
High School Diploma in General
Phoenix High School - Lawrenceville, GA- 2009

SKILLS

Photoshop, Customer Service, Phone, Inbound Customer Service, Outbound Customer service, customer support, email, chatting, sales, cashier, retail, office, AS400, Microsoft Office, Word, Powerpoint, Excel, Outlook, Sketchbook, quick learner, bilingual, French, Lingala.

LINKS http://midnightpixel.wix.com/unemployedlooking

ADDITIONAL INFORMATION REFERENCES:

Matt Noone
Single Source Staffing Staffing agent 2075419000 2077768929

Andre Kruppa
Rock Coast Personnel Staffing agent 2077996732
?
Rose Carr
Voice Teleservice Former coworker 2078544270

Chris Jackson
Voice Teleservice Former coworker 2078075473
Skills (2) Rating
French Translation
Illustration