THE RESULTS COMPANIES Streator, IL.
Customer Service Representative December 2012 - Present
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Refer unresolved customer grievances to designated departments for further investigation.
Personnel Specialist April 2009 - October 2011
Add new material to file records or create new records as necessary.
Keep records of materials filed or removed, using logbooks or computers.
Gather materials to be filed from departments or employees.
Perform general office duties such as typing, operating office machines, and sorting mail.
Answer questions about records or files.
St. Ambrose University, Davenport, IA
Bachelor of Arts/Business Management, Dec 2006
proficiency with computers, math, inventory, and telephone skills
My grammar and spelling is correct and professional.