Patti Shropshire

Freelance Admin Support Freelancer & Data Entry Freelancer

Location:Yakima, Washington, United States
2 Skills
Able to work under pressure, excel in high stress just in time environment
Excellent communication, interpersonal and customer service skills
Diligent, detailed oriented and a team player
Proficient use of Microsoft Excel, Word and Power Point, email capabilities and internet.
Familiar with Agile, Power Serve, MRB, CAR’s and Kronos payroll system
A strong hands–on Supervisor who leads by example, with the ability to develop well trained motivated operators

Highlight of Experience
Supervised up to 68 automotive production operators in accordance with plant policies and procedures.
Conducted ESD training certification classes
Collaborated with engineering, upper management and complex equipment mechanics in root cause analysis
Took part as a team to audit existing processes to gain ISO/TS 16949 certification

Certificates Received
ISO9000/9001 - ISO/TS 16949 Certified Internal Auditor
Environmental Policy ISO14001
Certified Wafer Handling
Class 2 Solder Certified
Medic First Aid Training Program 2006 – Red Cross First Aid Course for Animals 2008

Work History
West Valley Wal-Mart, Yakima, Wa.
Cashier (Nov. 2013 – current)
Transferred from Jackson Ca., June 21st. Duties include providing great customer service by meeting and greeting shoppers, by entering purchases. Experience in accepting cash, checks, WIC or bankcard payments to complete transactions. I’ve assisted in other areas, like the garden department, returns, and assisted in closing procedures. Other duties are required by providing a clean, safe work environment by promoting quality customer service.

Humane Society of Central Washington, Yakima, Wa.
Animal Control Officer (2007 – 2009)
Patrolled assigned cities captured and removed stray, uncontrolled, or abused animals from undesirable conditions using catch pole, snappy snares or animal traps. Heavy customer service; assisted in adoptions and receiving animals.

Systron Donner Automotive (BEI)/(CST), Concord, Ca.
Production Supervisor (1998- 2007)
Accountable for production, quality, safety and cost control. Well versed in all aspects of production including Clean room environment, inventory, quality, SOP’s, JSA’s and hazmat disposal.
Audited many facets of the company to ensure procedures and processes were being performed correctly to gain ISO/TS 16949 certification. Audited existing processes, identified critical gaps and followed through with corrective action procedures. Wrote work procedures, assisted in training and received certification. I am familiar with the Kronos payroll system, Microsoft Excel, Power Point and Word. Also took part within a team to investigate root cause analysis. Oversaw Raw Material inventory, ensured Kan Ban met production build requirements.

Kelly Services (Systron Donner), Walnut Creek, Ca.
Electronic Assembler II (SEPT. 1997- FEB. 1998)
Six months experience, assembling automotive sensors with less than a 1% error rate. Utilized class 2 soldering skills, and followed process procedures. Communication skills were met with leads and or supervisors of any process issues that would harbor meeting production goals. Audited and tested units for functionality.

Oscar’s Auto Body, Antioch, Ca. (No Longer in Business)
Auto Detailer (June 1994 – Aug 1997)
Cleaned, detailed and prep autos for paint, as well as provided customer service. Other responsibilities included part runner, inventory and performed light office duties.

Gigatronics, San Ramon, Ca.
Quality Auditor (Sept. 1991-Apr. 1994)
Responsible for ISO9000 quality inspection on all phases o Microwave Synthesizer and Signal Generator assemblies: Sub, final, as well as shipping and receiving. Other duties included inspection of PCB builds out-sourced affiliated vendors.

University of Phoenix – Working on a degree in Business
Gold Strike High School - GED
Skills (2) Rating
Admin Support
Data Entry