ANTHONY F. IANTOSCA
Reliable, responsible and dedicated professional with extensive, multifaceted customer service responsibilities, supervisory and teaching experience using trilingual capabilities dealing with a diverse, multicultural, multiethnic population seeks a position where education, knowledge and experience can be fully realized and appreciated. Fluent in Spanish and Italian with fair knowledge of Portuguese.
2011-Present- Bay State Interpreters, Gardner, Mass.
Medical interpreter for Italian and Spanish speaking patients, in clinical
and hospital settings. Knowledge of medical terminology, medical
procedures and medications.
2011- Present-Italian medical and general interpreter for national and international clients.
Cyracom 2012-Present- Italian medical and general Interpreter.
2008-09 Pitcairn Tours- Boston, Mass.
Tour Guide for Italian speaking tourists explaining historical sites and tourist attractions. Assisted tourists in obtaining restaurant and event reservations.
2007-09 Boston Life-Cambridge, Mass.
Teacher of English to Japanese and Korean students. Responsible for developing and implementing curriculum.
1987-1992 Instituto Hispano- Boston, Mass
Teacher of English to Spanish and Portuguese speaking students. Developed and implemented curriculum. Civics teacher, instructing students about U.S history and government to prepare them for U.S citizenship test.
1984-2008 U.S Post Office Mail Handler- Boston, Mass.
Extensive supervisory duties managing personnel and inventory. Sensitive position in Registry Section requiring security clearance. Reorganized procedures for receiving, transporting, consigning and documenting mail resulting in a much more efficient and efficacious streamlining of mail integration. Oversaw cash remittances and mail of high monetary value. Extensive customer service experience using bilingual capabilities in dealing with customer complaints and inquiries in person, by phone, mail and e-mail.
. UMASS/BOSTON B.A in English and Italian literature
. Certificate in Teaching English as a foreign language (TEFL TESOL)