Sherin R. Gerges
2665 Willits Rd. Apt. # D117 , Philadelphia, PA, 19114.
Bank Teller Feb. 2006-Sep.2010
PNC Bank Philadelphia, PA
? Greeting customers and making them feel welcome, as well as catching up with those you see regularly
? Processing transactions for customers to help them manage their finances
? Finding ways to make financial services more convenient for customers, like helping them sign up for online banking services
? Recommending additional products and services to meet customers’ needs
? Provide great service and help customers succeed financially.
? Play an essential role in finding the right solutions for customer’s needs
? Provide excellent customer service
? Receive frequent recognition and rewards for top performance
? Work closely as a key member of a team to achieve the branch roles
? Excel at multitasking
? Mentored and trained new tellers
? Won award for more customer referrals month over month
Office Manager Apr.2003-Oct.2006
Modern Distribution Westville, NJ
? Managed Customer Relations
? Managed all phases of Orders and Deliveries
? Managed Accounts Receivable/Accounts Payable
? Inventory , filing and posting invoices for delivery
Substitute Teacher Mar 2001-Apr.2003
Philadelphia School District Philadelphia, PA
? Teach elementary school Math, Science and Art
Saint George Church Dec 2001- Jan2003
? Promote communication between the English and non-English speaking people
First Assistant Director Mar.1998-Aug 2000
ART (Arab Radio and Television) Cairo, Egypt
? Bumpers and Promos, Monitor cameras in control room
? Prepare all needs for the live talk shows
? Maintain Audio Equipment
? Studio Manager
? Follow up with show host for material preparations
Account Executive Nov. 1996-Mar.1998
Advertising Media Agency Cairo, Egypt
? Selling the company’s products to clients through demos
? Coordinated the client’s needs
? Conducted Research and Analysis
? Directed advertisements and promos
EDUCATION AND PROFESSIONAL DEVELOPMENT
? BA Mass Communication, American University in Cairo; Cairo, Egypt June 1996.
? BA Economics, American University in Cairo; Cairo, Egypt June1996.
WORK EXPERIENCE THROUGH THE ACADEMIC WORK :
Editor: Caravan Newspaper, 1993.
• Edit several issues for the Caravan newspaper.
• Cover public events on campus and wrote several articles for the Caravan Newspaper.
Administrative assistant: Alumni Office, 1992.
• Contact alumni for information updating.
• Maintain database of alumni for later follow ups
• Compile information on alumni for record keeping purposes.
Administrative Assistant: Office of student financial affairs, 1991
• Keep records of financial standing of numerous alumni