Jontell D. Ellis
26445 104th Ave SE A-103
Kent WA 98030
Customer Relations Specialist/Wholesale Administrative Assistant
Taking inbound, making outbound calls, helping buying team with clothing sizing and product inquiries, suggestions and sizing issues, faxed documents, processed orders by mail and by phone, helped customers with website issues, data entry, processed credit card payments by phone, consistent email usage with customers and other team members, provided training for approximately 6 new employees for the same position. For wholesale, I created barcode artwork for inventory, learned the backend systems that created the images for the inventory, created multiple excel spreadsheets as needed, created commission statements for sales reps and other multiple duties for wholesale.
Organic to Go
September 2006- February 2007
Customer Service Representative Seattle, WA
I took phone calls, made outbound calls, filled out orders over the phone, faxed documents, filed paperwork, invoices, driver documents
U.S. Army Reserve July 2002-July 2010
U.S. Soldier Seattle, WA
I perform military duties but also I have done many administrative, clerical and warehouse jobs serving on active duty and special orders within my unit.
May 2006 - August 2006
Administrative Assistant Federal Way, WA
I sent paperwork, file, find files, do welcome calls, data entry.
Kent-Meridian High School
June 2002 High School
Arts, Humanities, Communications Kent, WA
I learned Psychology, Home Economics, Sociology, etc.
Bachelor of Science
Computer Information Systems Federal Way, WA
I attended DeVry for a brief time. About six months. During that time, I learned a great deal about Microsoft Office tools and also about the business world. I was a successful team leader in all of my business projects and received well deserved grades for my accuracy in the projects.
Currently enrolled to start on earning my PhD in Psychology. I am currently in the midst of receiving my BA for Counseling Psychology.
Experience with Microsoft Office
I have dealt with Microsoft Office since my sophomore year of high school. I have experience in Excel, PowerPoint, Word, and Publisher. I have used this program in many of my duties with my unit and while working at Organic to Go and CharityUSA.com, LLC.