Massad Ali

Freelance Help Desk Freelancer & Admin Support Freelancer

2 Skills

Date of Birth: June 7, 1985
Nationality: Kenyan
Mobile:0733 142 747; 0721 142 747
Address: 45964 – 00100 Nairobi, Kenya

•Four years experience in preparing and facilitating human resource training and development programmes.
•Four years experience in administration office
•Five months experience working with computer software installation, troubleshooting and configurations
•1 year experience as a peer educator and mentor
•1 year experience as an international volunteer coordinator

•Africa Canada Eco - Leadership Programme (ACELP)
• East African Youth Leadership and Citizenship Programme – Uongozi Bora
• Camp GLOW (Girls Leading Our World)

•Competence literate in MS Word, MS Excel, MS Access, MS Power-point
•Designing and facilitating leadership programmes for the youth
•Typing 30wpm
Language Speak Write Read
Swahili 5 5 5
English 5 5 5
(Level 1 = lowest 5 = highest)

•Member – Kenya Institute of Management
•Member – Institute of Human Resources Management

Institute: Kenya Institute of Management
Date: Current
Course:Diploma in Human Resource Management
Modules:Section I (Done) – Financial and Cost Accounting I, Management Information Systems, Organizational Behaviour, Economics, Business Statistics, Business Law
Section II (Done) – Practice of Management, Financial Management, Foundation of Quality Management, Research Methods, Human Resource Management I, Labour Economics
Section III (Currently Pursuing) – Strategic Human Resource Management, Employee Resourcing, Industrial and Labour Laws, Employee Relations and Counselling, Human Resource Management II, Practice of Human Resource Consultancy (Case Study)

Institute:Maasai Education Discovery
Date: 2005 -2006
Course:Cisco Certifications
Modules:CCNA I – Networking Basics, Creating Cables, Cable Testing, Cabling LANS and WANS
CCNA II - Routers and Routing Basics, Configuring a Router series 3600, Troubleshooting
CCNA III - Switching Basics and Intermediate Routing, Switching concepts, Switching Configurations 2400
CCNA IV – WAN Technologies, WAN Technologies, Introduction To Network Administration

Institute:Maasai Education Discovery
Date: 2005
Course:Certificate in Multimedia & Film Making
Modules:Creating Interactive CDs, Scriptwriting, Shooting movies, Editing the shots, and Web design.

Institute:Maasai Education Discovery
Date: 2004 - 2005
Course:Certificate in Computer Literacy
Modules:MS Office Certification - Certificate of competency in Word, Excel, Publisher, Power Point, Access, Outlook, and Internet Explorer.
Business English (MED) - Review of grammar and punctuation, business vocabulary, telephone and business etiquette, preparation of basic business documents (e.g. business letters, resumes, grant writing etc.) and presentation skills (e.g. public speaking, interviewing, etc.)
Principles of Marketing - Customer service, marketing business services, advertising and sales, competitive strategies, purchase behaviour, market segmentation, brand positioning and direct marketing.

Company:The Dan Eldon Place Of Tomorrow (DEPOT)
Location:Nairobi, Kenya
Date: 2007 - Present
Duties:Administrator and Facilitator
•Handle all operations of the office under the finance and admin managers supervision.
•Handle bookkeeping for the organisations
•Do follow up interveiws with past clients
•Tele/ E-marketing
•Developing and facilitating programmes for clients

Company : Next Technologies Ltd
Location:Nairobi, Kenya
Date: 2007
Duties:Intern – Systems Department
•Installation, configuration and recovery of IOS/ passwords of switches and routers
•Troubleshooting and repair of computer hardware/ software problems
•Undertaking preventive maintenance service on various computer equipment
•Installation of antivirus, software applications and server operating systems (Microsoft)

Company : Maasai Education Discovery
Location :Narok, Kenya
Date :2005
Duties :International Volunteer Coordinator
•Communicate. Interview volunteers to identify special needs prior to arrival, answer questions, suggest items to pack, send information package, make contact upon arrival in Nairobi, greet volunteers upon arrival in Narok, facilitate settling. Reverse process for volunteers as they leave.
•Coordinate and Manage Events. Organize transportation, reserve hotels, set up tours, and manage events such as dinners and parties.

Peer Educator and Mentor
•The objective of MED’s Peer Educator Program is to promote responsible behavior among teenage girls by training members of their peer groups to guide, coach and mentor on teenage crisis issues.
•Public Speaking and Mentoring. Primary responsibilities included traveling to schools to address student groups on “life skills,” leadership, the importance of education and career and HIV/AIDS; facilitating student discussions; and networking with educational leaders. Also organized summer camps.

•Playing badminton

Nazir Ebrahim
Finance & Admin Manager
0724 242 386
The Dan Eldon Place Of Tomorrow (DEPOT)
P. O. Box 45965-00100 G.P.O.
Nairobi. Kenya

Joseph Nyaema
Systems Manager
0722 281 584
Next Technologies Ltd
Nairobi. Kenya

Bill Koitamet Olekina
0722 820 131
Maasai Education Discovery
P. O. Box788
Narok, Kenya
Skills (2) Rating
Help Desk
Admin Support