I am a committed and motivated administrative assistant with exceptional customer-relation and decision- making skills. I have a strong work ethic, professional demeanor and great initiative. Experienced with Microsoft Office, Quick Books, Power Point and MS Access. Over 15 years experience in community relations and customer service. I am knowledgeable and experienced in all phases of accounting.
Administration Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Reviewed and updated client correspondence files and scheduling database. Assisted with payroll preparation and entered data into cumulative payroll document.
File Management Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed. Compiled statistical data, such as patient admissions and discharges.
Scheduling Managed daily schedules for Program Director, his wife, counselors and medical appointments. Successfully planned and executed monthly luncheon trips for over 50 women and teens in the recovery program.
Administrative support, Adapt to diverse groups, Meet deadline, Attention to detail, Microsoft Office, Business correspondence, Administrative operations, Filing and data archiving, Individual tax returns, Bookkeeping, Cash management, Financial reporting, Shipping and receiving, Customer service, Credit card processing, Knowledge of safe warehouse practice, Microsoft Office, Power Point, Quick Books, Excel, MS Word
Customer Service Representative
United Independent Taxi Los Angeles, CA January 2013 to Present
Call taker for up to 200 calls a night. Customer service between drivers and passengers. Data entry.
Rader Farms Lynden, WA June 2012 to August 2012
Bills of Lading for up to 20 outbound trucks for frozen fruit to be distributed to outside vendors. Scheduling for up to 15 inbound trucks of inbound frozen fruit to manufacture various products. Purchase orders for packaging items. Tracking pallets and orders using Excel. Data entry of inbound receipts, tracking information and bills of lading.
K Mini Storage Lynden, WA February 2012 to June 2012
Leased storage space to customers of rental storage facility. Computed rental fees and collected payments. Data Entry. Accounts Receivable. Customer Service. Oversaw inventory and office supply purchases. Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
Customer Service Representative
United Independent Taxi Los Angeles, CA September 2011 to November 2011
Call taker for up to 100 calls a night. Customer service between drivers and passengers. Data entry. Acted as relief for current dispatcher
Dream Center Los Angeles, CA June 2009 to September 2011
Schedule appointments for the Director, his wife and counselors. Receive and screen incoming. Welcome and greet all walk-in clients and public in a timely and friendly manner. Answer questions and provide agency information to public. Conducted urinalysis and submitted forms to appropriate personnel. Provide secretarial support to agency programs as needed. Process and deliver out going mail; open, sort, and distribute incoming mail. Provide back up for other support staff. Maintain meeting room schedule. Responsible for the daily maintenance of office equipment. Assure that all office supplies are in stock at all times and supplies are organized; requisition supplies as needed. Inventory control.
Guest Service Team Member
Target Corporation La Verne, CA March 2005 to March 2008
Customer Service. Data Entry. Return Counter. Inventory Control, with over 93% speed rate. Warehouse. Cashier with over 90% speed rate. Merchandiser. Cart Attendant
American Sign Language Program
August 2003 to July 2004
Mt. San Antonio College Walnut, CA
Branch: US Navy
Rank: Storekeeper 3rd Class Petty Officer (SK3)
October 2003 to June 2007
Receives, stores, and issues supplies and equipment and compiles records of supply transactions aboard ship. Verifies that supplies received are listed on requisitions and invoices. Stores supplies and equipment in storerooms. Issues supplies. Inventories supplies and equipment at end of each voyage. Compiles report of expenditures.