Instructional design, technical documentation, and training specialist with a successful track record of producing high quality deliverables in a variety of media. Particularly effective at quickly learning about a technology or product, and explaining complex concepts in clear, concise, audience appropriate writing. Strong project management skills with the ability to multi-task and continually prioritize changing projects, completing them on-schedule and within budget. Comfortable working both independently and in team environment. Clients range from large Fortune 500 firms to small entrepreneurial companies in diverse industries, including kiosk retail, biometric identification, document management, pharmaceuticals, financial services, customer service, order processing, printing, telecommunications, and government.