Diamond Bar, CA
OBJECTIVE Entry Level Position as an IT
SKILLS & ABILITIES • Computer Diagnostics and Repair
• Virus and Spyware removal
• Network troubleshooting
• Network installation and maintenance
• Familiar with Linux based Operating Systems
• Data Recovery
• Help Desk Support
• Customer Service-Focus
• Hardware Support and Troubleshooting
• Highly Motivated
• System Checks and Maintenance
• Microsoft Office
EXPERIENCE COMPUTER DOCTORS
02/2014 - Present
I am an IT/Manager at a small computer repair shop in Colton, Ca. My main duties are as followed but not limited : Training new interns, customer service, PC repair and troubleshooting, filing and record keeping, delivery and setup, Data Recovery, OS installation, Driver, Hardware and software installations.
RECEIVING LEAD/PREVENTIVE MAINTAINENCE TECHNICIAN
My responsibilities for this job was to oversee completed assignments given to my associates, train new associates, kept a safe and clean work environment , process and repair returned items such as (LCD T.V.s, Workout equipment, tablets, tools, washers and dryers and much more.
The gaps in my employment history is because of irrelevant work information for the desired positions. The history consist of shipping and receiving, cook and server, and landscaping.
United Education Institute (U.E.I.) College in Ontario, CA
Computer Systems Technician
6/2013 – 5/2014
Here is where I got all the skills and knowledge I needed to perform in the real world. I was trained in Hardware and software troubleshooting and understanding. I had hands on training with trained IT professionals.
COMMUNICATION I present myself with pure professionalism and dedication. One of my best strength is my work ethics. I am a hard worker and fast learner. Good with people and strong speaker. Customer friendly. Very resourceful and dependable.
LEADERSHIP I was made supervisor in a short period of time because of my willingness to learn and grow. I’ve had the opportunity to train and hire employees at a previous company. I was responsible for giving daily task to my associates while training them on the importance of work place safety.
REFERENCES Jake Meyer
IT Instructor U.E.I. College in Ontario, CA