Angela Maddox

Freelance Admin Support Freelancer & Virtual Assistant

1053
Location:Burlington, New Jersey, United States
Profile:https://www.freelanced.com/angelamaddox
0
Kudos
5.0
2 Skills
$18
Rate/Hr
SUMMARY OF QUALIFICATIONS

• Over 10 years of administrative experience
• Excellent time and document management skills and strong attention to details
• Exceptional written and verbal communication skills with ability for presentations
• Strong skills in handling projects/assignments and meet deadlines with minimal supervision
• Expert computer skills to include: Microsoft Office including Word, Excel and Power Point, Outlook, Microsoft CRM, Social Media, 65 WPM
• Excellent sales call experience
• Outstanding customer service with clients and other professionals
• Outstanding data entry and dictation skills
• Proficient Social Media Marketing and advertising

EDUCATION
Associates Degree: Paralegal Studies 2010-2012
Business Management 2012
Business Law 2012

PROFESSIONAL EXPERIENCE

ADMINISTRATIVE
• Assisted with day to day functions to help company operate; prepared letters, emails, faxing, filing, phones
• Led customer service team; produced creative ideas to cultivate customer development, implemented creative ways to attract new customers, prepared meetings for strategic planning, monitored team and individual, customer service and sales goals
• Set up and maintained company’s EBay, Facebook, LinkedIn account

CUSTOMER SERVICE
• Proficiently communicated with clients on daily basis
• Consistently maintained a positive attitude; handled irate clients with patience and professionalism
• Established long-term, positive relationships with clients and outside resources to ensure repeat business
• Made sales calls to new and existing customers
Skills (2) Rating
Admin Support
Virtual Assistance