Karen Cumbea

Freelance Flyer Designer & Business Card Designer

852
Location:Mechanicsville, Virginia, United States
Profile:https://www.freelanced.com/karencumbea
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2 Skills
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Karen M. Cumbea
435 Horsepen Road -- Farmville, Virginia 23901--karen.cumbea@yahoo.com --
(434) 221-6874

Summary of Qualifications

Skilled in Microsoft Professional (Word, Excel, Access, and Publisher), customer service skills, graphic designing for (t-shirts, banners, business cards, letterhead, envelopes, brochures, menus, invoices, etc.), management, bookkeeping, scheduling, and a basic understanding of SQL Programming and UNIX. Also, knowledge of basic home improvements, construction and landscaping projects.

Education

Strayer University Midlothian, VA October 2011 – March 2014 (804)763-6300
Associate in Arts – Information Systems
• Honors and Awards
• Dean’s List April 2014
• Dean’s List December 2013
• Dean’s List September 2013
• Dean’s List June 2013
• Dean’s List March 2013
• Dean’s List December 2012
• Dean’s List September 2012
• President’s List June 2012
• President’s List March 2012

Experience

K & A Services Farmville, VA March 2011 - October 2013 (434) 221-6874
Office Manager / Helper
• Scheduled daily appointments and estimates
• Handled incoming and outgoing calls to customers and suppliers
• Helped to oversee long-term projects
• Managed all accounts receivable and payable
• Assisted with jobs performed
• Flooring replacement, Basic plumbing – Faucet replacement, Basic electrical –Receptacle and fixture replacement, Landscaping, Yard care, Power washing, Painting and staining, Basic carpentry skills (hand rails, steps, etc.)
• Ensured customer satisfaction


Kathy’s Kopies, Inc. Midlothian, VA August 2000 – February 2013
(804) 379-8964
Assistant Manager
• Started as Hourly Employee then promoted to Shift Supervisor, ultimately promoted to Assistant Manager
• Oversaw fulltime and part time employees
• Handled incoming and outgoing calls to customers and suppliers
• Ensured customer care and satisfaction by addressing the concerns and problems customers were having
• Received orders for work to be completed from customers
• Received and processed payments (cash, check and credit card payments) for completed orders
• Set up accounts for customers to be billed monthly
• Mailed out monthly bills to account holders
• Called and arranged time for technical support to fix technical issues
• Designed business cards, letterheads, t-shirts, envelopes, banners and signs, flyers, business letters, cards, etc using Microsoft Professional, CoralDraw, Adobe Photoshop, and Anajet Signs and Banners
• Processed daily and end of night financial transactions, which I then made a nightly deposit at the bank
• Authorized FedEx Ship center
• Packaged customer’s belongings to be shipped
• Processed shipping labels
• Tracking of packages after being shipped from our location
• Supervised that the packages were packed and shipped in a timely fashion