Amesh Panawala

Freelance Travel Planner & Help Desk Freelancer

1483
Location:Colombo, Western, Sri Lanka
Profile:https://www.freelanced.com/ameshpanawala
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Panawala Mudiyanselage Amesh Chithranga Perera
No 50/2 Rajamaha Vihara Road
Mirihana
Kotte

Telephone : 011 2768903 / 0773157171
E-mail : pmacperera@yahoo.com

Summary
Career oriented with a consistent record of exceeding standards and expectations of the establishments needs. Fourteen years of experience in the Hospitality and Travel industry specialized in front office operations and sales and marketing, exceeding customer’s expectations with a unique combination of analytical and practical abilities to provide a high quality standard.

Professional Qualification

Followed and completed a Three year Management Trainee program with the John Keels Hotel management services and specialized in front office management.

The departments and the subjects followed during the program

? Front office operation ( Specialized )
? Food & Beverage Management
? Food & Beverage Controls
? Menu planning & catering
? House keeping operations
? Kitchen
? Kitchen stewarding
? Store keeping
? Accounts
? Principles of management
? Inbound & outbound travels

Industrial training & work experience

Hotels (August 1997 to March 2000)

Front office department : The Citadel Hotel Resort Kandy 4*
: The Lodge Habarana Resort / 4* (The first Hotel to archive the ISO brand standards in Sri Lanka)
: The Village Habarana 4*

Kitchen Department : The Lodge Habarana Resort / Bentota Beach Resort 4*
: The Lodge Habarana Resort / Bentota Beach Resort 4*
: The Lodge Habarana & Village Resort 4*

All the other department and other subjects were followed in other properties belongs to John Keels Hotel Management namely Bentota Beach Hotel, Beru Beach Hotel, Coral Gardens Hotel and the Head office in Colombo.

Travels Experience:
During the Management Trainee program the Initial Training of handling International Markets was at Walkers Tours.

Ticketing Executive : March – August 2000 Kontiki (Pvt) Ltd, World Trade Center Colombo 1

Travel Executive : August 2000 – September 2002 at United Holidays, East Tower World Trade Center, Colombo 1

United Holiday
Incorporated as a private limited liability company, commenced operation in 1980. In this period the company has built up a reputation for efficient and very personalized service and is now ranked as one of the leading travel companies in Sri Lanka. The company’s primary business is handling inbound tours by charter or regular flights working with several tour operators.

The Market’s handled during the said period
? SAGA Holidays one of the top ranked tour operator in UK
? Hays & Jarvis Tours UK
? Bye Bye tours Germany & SKR Germany

Lanka Sportreizen 2002 to 2004
Worked at Lanka Sportreizen Travel Company as an assistant Manager FIT market and special Events, handled mega events such as

? Vitttel Adventure Raid in 2004
? Colombo International Marathon
? British Pro Surf Championship in Arugambay
? Japanese Pro Surf Championship in Hikkaduwa etc…….

Global Towers Hotel 2005 to 2007

Worked at Global Towers as a Lobby Manager for two years, an Apartment Hotel.

The Colombo Hilton Residence 2008 to 2010
Worked at Hilton Colombo Residence as a Duty Manager at Union place Colombo 02, an Apartment hotel with 168 apartments.

Fully Responsible for daily room revenue, and the ARR.
Determine room rates including packages & discounts
Replacing Night Manager & Duty Manager
Carry out all administrative duties in co-operation with the AFDM, daily checks on the VIP lists and ordering of corresponding activities.
Monitor and check the costs of VIP Treatments, completion of all administrative activities
Support Team Members in obtaining new SPG members, process guest questionnaires and comments and provide information on the results.
Monitor the room situation on the current and following day and give the Corresponding directives to team members.
Joint responsibility for achieving the best possible hotel occupancy at the best possible room price.
Maintain regular contact with frequent guests and all important guests of the Hotel, Supervise Team Members in order to ensure smooth, prompt and polite service based on the standard.
Decide on rebates and price reductions, support the AFDM in monitoring and analyzing sales and costs of the department compare these with budget and take corrective

Worked in Sri Lanka Tourism as Promotions & the Logistic Manger 2010 to 2011

? Handled the International Indian Film Academy Awards as the Logistics Manager, and was in charge of the two main venues Sugathadasa In Door Complex and the BMICH where the Main Awards and the Fashion Show took place.

Areas Handled

? Logistics ( Sugathadasa)
? Logistics ( BMICH)
? Health and Sanitation
? Security
? Food and Beverage (Sugathadasa & BMICH)

Responsibilities:

? To allocate the budget for the two venues for infrastructure development. according to IIFA standards.
? To prepare all the procumbent process.
? To conduct pre bid meetings with the suppliers.
? Arrange meetings with the three forcers and prepare a security plan for the two venues.
? To allocate a budget for all the meal requirements in the two venues and manage the budget accordingly.
? Look in to all the health related issues of the technical crew from Germany and India and coordinate with the official Hospital.
? Coordinate with Sri Lanka fire brigade and look in to all the fire hazards and keeping fire assistance stand by round the clock.
? Coordinate with the Chief City Administrator of CMC with relate to infrastructure development around the venues.
? Handling all the Sea and Air Cargo which brought all the equipment to Sri Lanka from India and Germany


Presently working in Apple Holidays a leading Travel Company as a in bound Manger for Indian & the Middle East market.

Languages
Fluent in Sinhala, English

Marital Status
Married

Religion
Roman Catholic

Date of Birth
31st March 1976

Referees

Mr.Dileep Mudadeniya
Managing Director
Sri Lanka Tourism Promotions Bureau
80, Galle Road
Colombo 03

Mr. Darshana Hennedige
Personal Assistant to the Chairman
Sri Lanka Tourism
No 80, Galle Road
Colombo 03

Signature………………………… Date………………………
Skills (2) Rating
Travel Planning
Help Desk