Maria Isabel Sanchez
I am an enthusiastic customer service/telesales representative with in-depth knowledge of products. I am energetic, outgoing and driven to reach company goals. I am Self-directed and creative with acrylic paint.
Energetic work attitude
Customer Service Expert
Adaptive team player
Customer Service Representative
August 2011 to Current
Globalcom Hp Communications- 17000 Preston Rd Ste 320 Dallas , Tx
I am responsible for the Rentals Department and accurately logged all daily shipping and receiving rental orders and create invoices for airtime, missing items, or late fees. I interact with customers and buyers to follow-up on shipping statuses and expedited orders. Assist Customers with store products and services. Worked under strict deadlines and responded to service requests and emergency call-outs. Cross-trained to answer questions inquiring monthly bills for satellite phone owners. I Computed accurate sales prices for purchase transactions. Prevented store losses using awareness, attention to detail and integrity. I served as the company's only bilingual Spanish/English customer service representative.