Jessica Edblom

Freelance Newsletter Writer & Document Designer

Location:Saint Paul, Minnesota, United States
2 Skills
Jessica Ilene Edblom
2230 Tart Lake Road, Lino Lakes, MN 55038• • (651) 260-3870
Personal Statement
I am a highly motivated, loyal and hardworking individual with the desire to succeed in any given environment.
With my extensive work experience in customer relations, both in the public eye and behind the scenes, I feel
that my general demeanor has been shaped by helping others. I have been in both team and individual work
situations and work efficiently in both settings. I am seeking a position that will challenge me and develop my
professional skills while giving my best to an employer.
Work Experience
Administrative Assistant (September 2008-Present)
North Oaks Golf Club, North Oaks, MN 55127
•design, create and collect submissions for North Oaks monthly newsletter (Adobe InDesign)
•create content and organize information for North Oaks Golf Club website
•maintain member database
•coordinate our Tony Patz Memorial Scholarship committee, checking account and CD
•handle accounts receivable checks and monies
•organize and distribute monthly board meeting materials
•organize and coordinate 9, 18-hole and MWGA ladies golf leagues including schedules, booklets, emails,
marketing posters
•perform general clerical and receptionist duties including answering phones, typing correspondence, opening
mail and filing
•modify and create the employee handbook
Catering Assistant (July 2008-September 2008)
Midland Hills Country Club, Roseville, MN 55113
•organized and coordinated all aspects of catering functions
•developed and maintained member and non-member rapport
•planned their customized menu and beverage arrangements
•responsible for event sheets which provide work details to the kitchen, dining and business office on a weekly
•maintained detailed files for past events regarding numbers, special instructions and suggestions for changes in
the future
•maintained the club’s sponsor form records to keep in accordance with the 501(c)7 tax status
Dining Room Manger (June 2005-June 2008)
North Oaks Golf Club, MN 55127
•oversaw dining room operations
•created employee schedule and created server training manual
•handled member requests and complaints
•lead team shift meetings
•organized employee golf outing
•created menu layout and designs
•generated marketing emails related to dining and events
Banquet Captain (June 2001-June 2005)
North Oaks Golf Club, MN 55127
•worked closely with event planner and guest head to provide the best possible service for the event
•lead a team of 5-10 co-workers during meal prep, meal service and set-up
•developed a very keen sense of organization and efficient action plans
Waitstaff (May 1998-June 2001)
North Oaks Golf Club, MN 55127
•greeted members(customers) and ensured timely and friendly service to all
•learned an extensive menu and drink list with ingredients as they pertained to allergies
•handled member suggestions and concerns
•maintained professionalism at all times in a fast paced environment
Associate of Arts (September 2002-December 2006)
Anoka Ramsey Community College, Coon Rapids MN
GPA: 3.8 Area of Focus: Nursing, Biology, Chemistry