Xenia

Freelance Office Manager & Proofreader

828
Location:Wayland, New York, United States
Profile:https://www.freelanced.com/xenia
0
Kudos
3.5
2 Skills
$10
Rate/Hr
Professional Summary

Friendly and reliable Certified Medical Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials. Desires a role in a day spa or medi-spa.

Skills

Ability to communicate orally, in writing, or via electronic Ability to handle change and adapt to new situations. Means, in a manner appropriate to the audience. Being a knowing strengths and skills, having the confidence in constructive team member, contributing practically these across. Having energy and enthusiasm in success of the team. Ability to see opportunities and to set pursuing projects. Ability to relate well to others and achieve goals. Thinking things through logically and establish good working relationships. Way in order to determine key issues, often also including creative thinking.

Work History

Esthetics student , 01/2012 to 05/2013
Xtreme Beauty Institute – New Hartford, NY
Analyzed skin condition and made appropriate product recommendations.
Performed body treatments, including waxing, body wrap application.
Fostered a friendly, warm and exceptional customer experience.
Discussed procedures and treatment options with clients.
Resolved customer complaints and facilitated conflict resolutions.

Front desk and Breakfast, 10/2010 to 08/2013 Country Inn and Suites – Milford, NY
Improved customer service ratings.
Greeted and welcomed all hotel guests with a smile.
Processed telephone and walk-in reservations.
Resolved service-related problems in a timely manner.
Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
Effectively managed a high-volume of inbound and outbound customer calls.
Addressed and resolved customer product complaints empathetically and professionally.

Turning Stone Casino 10/09/2013-
Gig Attendant- Verona, NY
Proceed the payments.
Greeted and welcomed guests with a smile.
Answer questions regarding Turning Stone Casino.
Resolved service-related problems in a timely manner.
Education

Certificate in Esthetic: May 2013 John Paolo's Xtreme Beauty Institute - Utica, New York
Hartwick College - Oneonta, New York
High School Equivalency Diploma: Music, May 2011 Herkimer County Community College - Herkimer, New York June 2010
Music Studio - Utica, New York

Additional Informatim
Personal Interests Classical music; studying trends in makeup design and skin care; playing violin and piano. P.S Reference is upon request
Skills (2) Rating
Office Management
Proofreading