Lana Lazarev

Freelance Drawer & Book Illustrator

Location:Minneapolis, Minnesota, United States
2 Skills
Svetlana Lazarev
2512 Como Avenue SE, Minneapolis, MN 55414

• Received the Outstanding Student Employee Award at the University of Minnesota
• Work well independently and with specific direction
• Ability to work on projects for extended periods of time
• Ability to keep calm under pressure and in a fast-paced environment
• Excellent customer service skills
• Good math skills – work well with cash
• Good at keeping work area organized
• Skilled in training new employees
• Ability to keep safety a priority
• Cooperate well with co-workers
• Fast learner
• Proven artistic talent in drawing, painting, etc.
• Bilingual

FLEET Services – University of Minnesota, Minneapolis, MN Jan 2012 – Present
Clerk Accountant
• Organize and pay invoices for the department
• Pay parking violations for department’s rental vehicles
• Drive checks to the Bursar
• Enter data in Microsoft Excel and AS400 Data Entry
• Distribute mail to coworkers
• Call vendors to resolve conflicts or to set up new vendors
• Call other University departments to resolve conflicts/exchange account information
• Train new employees
• Order office supplies for department employees
• Miscellaneous office duties (ex: filing, cleaning)

Mannings Café and Bar, Minneapolis, MN Jan 2013 – Present
• Greet customers, provide menus, take food orders and enter in computer system
• Serve food to customers in a fast-paced environment
• Communicate with customers, wait staff, cooks, and bartender
• Work kitchen-close hours: clean floors, tables, counters, etc.
• Work with cash and credit cards
• Keep up with proper sanitation: clear tables, clean hands, etc.

Minnetonka Animal Hospital, Minnetonka, MN Dec 2010 – Jan 2012
Receptionist/Client Services
• Provided clients with answers regarding medical treatment and products
• Check in/out appointments
• Responsible for answering multiple phone lines, taking accurate messages, scheduling appointments
• Responsible for responding in emergency situations
• Dispense pharmaceuticals and pet food
• Call existing clients to remind them of overdue pet exams
• Satisfy any client need/complaint or direct them to the manager
• Increase sales by advertising our services and quoting prices to our potential clients
• Prepare bank deposits, cash and credit card handling
• Maintain an orderly and clean reception desk and lobby area
• Work together along with the rest of the staff in order to run a smooth customer service program
Minnetonka Animal Hospital, Minnetonka, MN Aug 2010 – Dec 2010
• Sanitized the clinic equipment
• Fed/walked the boarding animals
• Deep cleaned the floors and exam tables/scales
• Decorated for holidays
• Deconstruction for hospital expansion

Anoka-Hennepin School District-11, Anoka, MN Sep 2009 – Jan 2010
Community Education Teacher
• Conducted creative after-school art classes for children K-5
• Taught children how to paint, draw, make jewelry, ceramics, etc.
• Supervised, secured, and took responsibility of the classroom
• Developed project ideas and bought supplies
• Included parents in some of the classes and provided them with tools for the family-friendly projects

Freelance Mural Painter, Minnetonka, MN July 2009 – Aug 2009
• Sketched & painted mural
• Worked over two month period to complete project

University of Minnesota, Twin Cities, MN Sep 2011 – Present
• Double Major in Bachelor of Sociology and Art

North Hennepin Community College, Brooklyn Park, MN Sep 2009 – May 2011
• Post-Secondary through Robbinsdale Armstrong High School
• Received High School Degree along with 1.5 years of college credit

• Native Language: Russian. Ability to speak, read, and write fluently in Russian.
• Second Language: English. Ability to speak, read, and write fluently in English.

• Joanie Taylor
Senior Accountant
University of Minnesota Fleet Services
901 29th Avenue SE
Minneapolis, MN 55414

• Kathleen Prouty
Office Manager
Minnetonka Animal Hospital
17408 Minnetonka Blvd
Minnetonka, MN 55345

• Kaaren Howe
Veterinarian and co-owner
Minnetonka Animal Hospital
17408 Minnetonka Blvd
Minnetonka, MN 55345
Skills (2) Rating
Book Illustration