Jana Shill

Freelance Proofreader & Editor

Location:Atlanta, Georgia, United States
2 Skills
Jana Shill
Freelance Proofreader, Editor, and Technical Writer

• Proofreading manuscripts, advertisements, and web content
• Writing and editing technical/business communications
• Promoting understanding between technical specialists and global end-users
• Analyzing data to identify and address issues
• Speaking and translating French as needed with employees and clients
• Generating training and user documentation

• Master of Professional Communications from Westminster College, June 2001
• Bachelor of Arts in English from Brigham Young University, April 1992

Freelance Proofreader, Editor, and Technical Writer (July 2005-present)
Multiple clients, including:
22squared in Atlanta, GA
- Review, edit, and finalize content for client websites
- Proofread advertising copy for a variety of clients and media
- Proofread and edit internal agency documents

Axion Biosystems in Atlanta, GA
- Review system documentation and compile a user guide
- Proofread and edit existing system documentation

Change Strategies International in Atlanta, GA
- Edit and revise existing documents to improve clarity and consistency
- Create new documents based on client input and existing research
- Identify gaps requiring additional trainee documentation or instruction
- Collaborate to identify effective training strategies and delivery methods
- Proofread and correct online and written documentation

Contract Business Writer and Analyst (July 2008 – April 2012)
American Express Human Resources, Virtual Office in Atlanta, GA
- Assist contacts in global markets with collection and analysis of employee data
- Support market contacts preparing for the roll-out of a global payroll system
- Create PeopleSoft system communication, documentation, and training

Trainer/Communications Specialist (August 1994-July 2005)
American Express Travel Related Services, Virtual Office in Richmond, VA/Atlanta, GA
- Develop and edit PeopleSoft communications and training for global employees
- Create and maintain online procedures, forms, and databases
- Assist global customers with translation and problem resolution

Freelance Proofreader (December 1993-November 1994)
Northwest Publishing Inc., Salt Lake City, UT
- Review and proofread book manuscripts
- Provide editing and marketing suggestions to senior editors

Volunteer Service Missionary (French Speaking) (May 1992-November 1993)
Church of Jesus Christ of Latter-day Saints, Geneva, Switzerland
- Teach English as a second language classes to native French speakers
- Complete unpaid service as needed while living and working in Switzerland and France
Skills (2) Rating