John Richie L. Cabalfin

Freelance Salesperson & Operations Manager

2 Skills
San Lorenzo Village, Puan, Davao City
+639394794128/ +639053571008
September 17, 1978


• Seasoned experience in Retail Industry
• Strong analytical ability and can work under pressure.
• Excellent Leadership and Interpersonal Skills
• Excellent Communications Skills with good command in English
• Can work with minimal supervision
• Highly practiced crisis management skills


Store Supervisor, 2005 to Present
LEVI’S (Signature Lines Inc.), PHILIPPINES

? To achieve sales target set by the company through excellent customer service and promoting a sales culture within the concession.
? Oversees the hiring, firing and maintaining of personnel.
? Follow all procedures at all time.
? Sees to it that each individual is adequately trained to fill their job title and supervise the work that they do throughout their employment at the store.
? Checks the inventory on a frequent basis and makes sure that orders are in when they are supposed to be.
? Maintain and follow all visual merchandising principals and standards
? Maintain housekeeping standards at all time to ensure the correct representation of the company’s brand.
? Attend all management meetings and trainings.
? Ensures that customer orders are follow up to provide the best customer service.
? Handles customer queries and complaints in an effective and timely manner with customer service always top of the mind.
? Adhere to the deadlines or instruction given by the Head Office management.
? To Manage Stock Inventory, Storeroom, & boutique organization.
? Ad-hoc responsibilities like banking.

Sales Utility Clerk, 2004 - 2005
LEVI’S (Signature Lines Inc.), PHILIPPINES

? Support Sales Manager in achieving annual sales targets.
? Responsible of overall upkeep of the boutique showroom.
? Ensures that customer orders are follow up to provide the best customer service.
? Ensures that the highest level of cleanliness and tidiness is maintained at the shop
? To conduct routine checks on merchandise displays and arrangement, fixtures and sales area to ensure and adherence to the housekeeping standings.
? Conduct sales of merchandise to the general public, clients and visitors involving retail financial transactions (cash, checks and/or credit cards).
? Stock merchandise on shelves, check in new inventory, and build effective merchandise displays.
? Dust and clean merchandise, fixtures and shelves, and maintain display lighting, etc. Conduct periodic inventory in accordance with standard procedures.
? Assist in researching, selecting, ordering and marketing merchandise.
? Assist with developing promotional materials.
? Provide incidental leadership to volunteers and other as may be required.
? Assist in maintaining and reconciling inventory, cash and sales receipts, determining effective pricing strategies, preparing daily deposits, financial statements and other routine reports as required.
Stock Clerk, 2001 to 2003
LEVI’S (Signature Lines Inc.), PHILIPPINES

? Execute clerical functions to the retail stocks controlling department.
? Manage and receive all incoming shipments of merchandise.
? Handle safely and securely the sensitive fragile merchandise.
? Count and verify products as they are received in a retail stores.
? Fill the shelves, racks, bins and counters with the merchandise received.
? Initiate loss prevention strategies in handling retail stocks.
? Coordinate with retail sales staff in stocking up the stores with the merchandise received.
? Answer and respond to customer inquiries regarding the availability of products they need.
? Maintain, manage and update retail stock records and statements.
? Ensure compliance of company guidelines in handling and managing retail stocks.


Bachelor of Science of Electronics and Communications Engineering
Major in ECE 1998
Eulogio “Amang” Rodriguez Institute of Science & Technology, Philippines

Secondary Level 1995
Sacred Heart Academy Quezon City, Philippines

Primary Level 1991
Sienna College Quezon City, Philippines


Visual Merchandise Training March 28-30, 2011
Levi Strauss Philippines, Makati City

Seminar on Handling Elderly Customers March 1, 2011
SM City Davao Event Centre, Philippines

Seminar on Handling Special Customer February 28, 2011
SM City Davao Event Centre, Philippines

Customer Handling Skills Workshop (CHSW) April 18, 2008
SM City Davao, Philippines

Values Integration Enhancement Workshop (VIEW) July 23, 2008
SM Corporate Offices, Pasay City, Philippines

Customer-Oriented Motivation for Enhancing Teams (COMET) July 23, 2008
SM Corporate Offices, Pasay City, Philippines

Philippine National Red Cross 2008


Mr. Simeon B. Villafranca
Senio Manager

Ms. Glenda L. Martinez
Manager for Malls
Original Levi's Store
+63919-6213406/ (02)6359015
Skills (2) Rating
Operations Management