Currently hold position as Manufacturing Electrical Engineer with Project Management responsibilities. Also coordinate all activities in regard to Customer Return Goods (CRG) which includes analyzing failure data to identify methods to prevent future failures and improve reliability and design of next-generation products. Perform root cause analysis and take corrective action to resolve test failures. Communicate with and monitor operator quality charts to implement timely corrective action plans. Serve as primary customer interface responding to all product questions, deliveries, installations, as well as monitoring of evaluation and service activities.